How to help those impacted by Prague's mass shooting – or seek support if you are in need

Be it via a donation or symbolic gesture, there are various ways to help victims' families. A range of helplines and resources are also on offer. Staff

Written by Staff Published on 22.12.2023 12:57:00 (updated on 22.12.2023) Reading time: 2 minutes

As the public rallies together following Thursday’s tragic mass shooting, Charles University and other organizations have launched fundraising platforms to help victims’ families and those affected by the murders.

Charles University has set up its own Endowment Fund to which people can donate online. A total of CZK 13 million has been collected so far. The public can also pay directly to the Czech bank account (Česká spořitelna) 556677359/0800.

Another public collection is active on the Znesnáze21 portal. It has so far raised almost CZK 3 million. You can also support the Znesnáze21 collection by sending an SMS in the form of “DMS ZNESNAZE” and then inputting either “30”, “60”, “90”, or “190” (denoting donation amounts). to the phone number 87 777.

You can also pay support and respect to the victims at Charles University’s Karolinum building (outside the Rector’s Office) or near the Faculty of Arts by lighting a candle and laying flowers. 

The country will enter a day of pouring tomorrow, Dec. 23. The upper section of Wenceslas Square – often a meeting point during significant public occasions – will likely also see members of the public pay tribute.

Prague is also holding a special church ceremony for the victims of Thursday's shooting at St. Vitus Cathedral on Saturday at 11 a.m.

Seek support if you're struggling

If you are in need of help, there are several resources and helplines available to you.


  • For English-speaking support, the Erasmus Student Network of Charles University has two phone lines available for mental health support during this time. You do not need to be a student to call these lines. They are: +420 974 834 688 and +420 773 177 636.
  • Charles University has crisis chats where support is provided by trained psychologists. Students of the university can access support here. Those who are not affiliated with the university can still find support here.
  • Anti-violence charity In Iustita has two phone lines available to those in need: 773 177 636 and 773 177 844 (likely to be in Czech only, but they will refer you to a service that speaks English.
  • The VOS mental health app is offering free, premium, English-speaking support for those affected by today's events.
  • The city has also created a free crisis hotline at 974 823 158
  • The Prague helpline is also available at 222 580 697, including online chat. Anyone needing psychological help and support can also call the Intervention Center at 222 580 697.
Would you like us to write about your business? Find out more