Czech Post ends Sunday and night services at Jindřišská Street branch

The state-owned postal carrier said that low customer interest was behind the decision to change the opening hours of its largest Prague branch. Staff

Written by Staff Published on 18.04.2024 10:01:00 (updated on 18.04.2024) Reading time: 2 minutes

Starting May 1, Czech Post will modify operations at its Jindřišská Street branch in Prague 1 – its largest and main building in the capital – ending its night services while adjusting its opening hours during the day. The branch will be closed all of Sunday starting next month.

"The changes at the Jindřišská Street branch are due to the low use of the post office at night, when a minimum of clients were served between 10 p.m. and 6 a.m. The situation is similar during the weekends," Prague 1 spokesperson Karolina Šnejdarová said.

Now closing at 10 p.m.

Under the new schedule from next month, customers can access postal services Monday through Friday from 6 a.m. to 10 p.m. and on Saturdays from 8 a.m. to 6 p.m. Sate-owned Czech Post says this adjustment prioritizes staffing efficiency and resource allocation. At present, the branch is open daily, from 2 a.m. till midnight.

According to Šnejdarová, these changes offer several potential benefits for local residents. "The operation will adapt to the real demand for postal services. Employees who served clients at night will be able to provide postal services during the new opening hours, which will increase the branch's staff capacity," she emphasized.

Šnejdarová also reminds consumers that they can now book appointments at the Jindřišská branch, enabling them to skip the queue based on their reserved time slot, regardless of how busy the branch is. People can make appointments via the Pošta Online mobile application or the Czech Post's website.

Efforts to save money

The decision to discontinue night and Sunday operations is also part of Czech Post’s cost-cutting efforts seen in the last 12 months. Last year, the postal carrier closed 300 branches (with about 30 in the capital shutting down) nationwide and laid off thousands of people to save money and stop substantial deficits. 

Towards the end of last year, Czech Post put the Jindřišská Street branch up for sale for over CZK 1.3 billion. However, no interested parties came forward.

Czech Post has also repeatedly increased prices in the past year. In July, it hiked up the price of sending a standard letter from CZK 24 to CZK 27. Last month it also raised the price of sending a parcel via the Balíkovna delivery service.

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