Junior Market Manager with Native Dutch

Lentiamo s.r.o.
Full-time  •   Prague
Seniority: Junior  •  Education: Education not important

Would you like to advance your career in a multicultural company in the center of Prague?

Are you fluent in Dutch and English?

Are you performance-oriented?

Then we have something for you!

We, Lentiamo, are an online distributor of prescription glasses, sunglasses and contact lenses in 17 countries across Europe. We’re currently looking for a reliable, skilled and communicative member to join our team for the position of Junior Market Manager for the online shop Lentiamo.nl.

In this interesting position, you’ll be responsible for our customer support. This job is made for you if you have the drive to make our customers happy by handling their concerns friendly and professionally. You will answer questions, complaints and returns from customers (by phone and email) and communicate with different departments of the company, especially with colleagues from other customer service teams.

We're all about creating an inclusive and supportive workplace. It makes us proud to say that 55% of Lentiamo employees have been with us for 10 years, and 47% have been with us for five years or more.

Our staff is young, friendly, helpful and dynamic. We look forward to welcoming you on board!

Take a look at what Lentiamo offers you:

  • an exciting job in a young, international team full of enthusiastic people

  • hybrid work

  • Multisport card partially covered by the company

  • 30 days off work

  • free language learning: we currently offer professional tuition in Czech and English

  • the opportunity to learn and practice foreign languages

  • varied and challenging tasks that involve customer support as well as online marketing

  • the chance to demonstrate your skills, share your opinion and put your ideas into practice

  • a secure job, stability and the environment of a well-established company

  • a modern office in the center of Prague with good public transport connections

Here's what Lentiamo expects from you:

  • native Dutch, communicative level English; other languages are welcome

  • eager to learn new things

  • attention to detail, good organizational skills, self-confidence

  • excellent communication skills, a customer-oriented approach, empathy

  • very good written and spoken language skills

  • strong computer and internet skills

These will be your tasks:

  • communication with customers (by e-mail and phone); handling questions, complaints and changes in orders

  • maintaining best possible ratings from customers on comparison and review websites

  • following social networks - Facebook & Instagram- and translating posts.

  • communication with other company departments (logistics, marketing, IT department, accounting and sales)

We are interested in your skills and your person, not in your qualifications!

Place of work: Španělská 770/2, Prague 2

Starting date: ASAP

We look forward to receiving your application!

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Job position benefits

Time dedicated to innovation More than 5 weeks of vacation Work predominantly from home Company events and teambuilding Home office Refreshments Courses and training Extra holidays Meal vouchers or meal contributions Notebook Discount on company products or services Bonuses

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