From July, parcels arriving from outside the European Union will no longer benefit from the current exemption that allows low-value shipments to enter duty-free. Instead, every item inside a shipment will carry a flat EUR 3 (roughly CZK 75) customs fee, on top of value-added tax.
At the same time, a separate EU rule will reshape how easily customers can cancel an online purchase. Most EU-facing online retailers will now be required to offer a clearly visible digital “withdrawal” function, a built-in cancellation button that removes the need for emails, customer service calls, or account navigation.
Taken together, the changes pull in opposite directions. One raises the cost of buying from outside the EU. The other lowers the friction of returning almost anything bought online. But the real impact is not in the legislation itself. It is in the journey between clicking "buy" and receiving a parcel at your door.
What changes when you click ‘buy’
For years, ordering from platforms such as Temu, Shein or AliExpress has followed a simple logic: low product price, free or near-free shipping, and unpredictable but often minimal, import costs.
From July, that calculation becomes more granular.
Under the new rules, the EUR 3 fee is not applied per parcel, but per item category inside the shipment. VAT is then added on top. The distinction matters because it changes how a basket of goods is priced in practice.
A single EUR 5 phone case may attract one fee. A small order containing a T-shirt, headphones, and a phone case can trigger three separate charges, even if everything arrives in the same box.
In other words, the “final price” is no longer tied to the parcel. It is tied to what is inside it.
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