Operations & Marketing Coordinator

At Europe Congress, we’re pioneers in the B2B travel events industry, creating dynamic MICE experiences that connect professionals across the continent. As we expand, we’re seeking an enthusiastic, detail-oriented Operations & Marketing Coordinator to join our team and drive excellence in event execution and marketing activities.

Your Role: Driving Seamless Events and Effective Communication

As part of the operations and marketing team, you’ll be instrumental in delivering exceptional events (both on and off-site) while optimizing operational workflows and supporting our marketing and promotional efforts.

Key responsibilities include:

• Strategy & Process Innovation: Assist in developing operational strategies and refining processes to maximize efficiency. Support the implementation of AI tools and automation to improve event planning, marketing coordination, and internal workflows.

• Cross-Functional Collaboration: Partner with Business Development, Finance, Marketing, and external suppliers (design, print, logistics, accommodation) to ensure flawless event execution and communication.

• Marketing & Promotion Support: Work closely with our Content Manager to coordinate marketing activities, including email campaigns, newsletters, social media initiatives, and promotional communications related to our events.

• Partner Communication: Support communication with event partners, destinations, venues, and suppliers to ensure the timely delivery of promotional materials and marketing opportunities.

• Participant Experience: Serve as a key point of contact for event attendees, ensuring their journey is seamless from registration through event completion.

• Documentation & Compliance: Maintain and update critical operational workflows, supplier contracts, marketing schedules, and campaign-related documentation.

Your Profile: Organized, Proactive, and Passionate

Essential Skills:

• Communication Excellence: Outstanding interpersonal skills and fluency in English (written and spoken).

• Operational Aptitude: Proven ability to manage logistics, solve problems analytically, and prioritize tasks in fast-paced environments.

• Marketing Awareness: Interest or experience in email marketing, social media management, content promotion, or digital communications.

• Technology & AI Mindset: Curiosity about emerging technologies and AI tools, with a willingness to explore and implement innovative solutions to improve efficiency and marketing effectiveness.

• Industry Insight: Experience or knowledge in hospitality, event management, project coordination, marketing, or related fields.

• Mindset: Proactive, results-driven team player who thrives on responsibility and pursues excellence.

Keys to Success:

• Impeccable organization and time management

• Customer-centric approach

• Meticulous attention to detail

• Strong coordination and communication skills

• Passion for project management, marketing, and continuous improvement

Why Join Europe Congress?

• Grow With Purpose: Comprehensive training and hands-on experience in international event operations and marketing.

• Explore Europe: Travel opportunities to our events in vibrant destinations.

• Thrive Together: A dynamic, friendly, and internationally diverse team with regular company activities.

• Innovate and Learn: Gain practical experience with AI-powered tools and modern marketing techniques in a fast-evolving industry.

• Impact Directly: Contribute to a fast-growing industry leader with a 15-year legacy of successfully creating new business connections.

Ready to Elevate Your Career?

If you're driven to create exceptional events, support impactful marketing initiatives, and grow within a collaborative, innovative team, apply now! Submit your CV and a compelling cover letter to jobs@europecongress.com.

About Europe Congress

For more than 15 years, we've crafted unforgettable experiences for global MICE professionals. Join us to build connections, hone your skills, and help shape the future of European events.