Service Center Specialist - FR/NL/DE

Join the Interhome Family – Where Great People Create Great Experiences!

Are you ready to be part of an exciting, dynamic team in the heart of Prague? Interhome is looking for enthusiastic and driven individuals to join our Customer Experience team, supporting our clients at our modern Customer Experience Center.

What We Do: At Interhome, we’re passionate about ensuring our customers have unforgettable holidays! As a part of our team, you’ll help manage travel bookings, provide top-notch customer service during their stays, and support our partner travel agencies to make their experiences seamless and successful.

Main tasks of this job position:

• Handling customer inquiries — managing incoming requests and providing accurate, timely support.

• Processing customer and partner orders — administering bookings and orders within internal systems.

• Preparing tailored customer quotations — creating customized offers and pricing proposals based on client needs.

• Managing complaints and urgent cases — coordinating resolutions and ensuring customer satisfaction in critical situations.

• Executing and monitoring payments — handling payment transactions and ensuring accurate financial processing.

What We’re Looking For:

• Fluent/Native skills in French or Dutch or German (written & spoken, C1 level) + English (B2 level minimum)

• Tech-savvy: Microsoft Office skills are essential; SAP/Ticketing system (Sales Force) knowledge is a plus

• Excellent communication skills – you’ll be the friendly face of Interhome, even through a screen!

• The ability to multi-task under pressure, while keeping your cool and making great decisions

• Eagerness to learn and contribute fresh ideas to the team

• Eligible to work in the Czech Republic

• Available from September 2026

What We Offer:

• Competitive salary: 40,000 - 45,000 CZK/month (gross)

• 1-year contract with the opportunity to extend (after a 4-month trial period)

• Generous weekend & holiday pay – 50% extra for weekend and Czech bank holiday hours

• 25 vacation days to recharge

• Meal vouchers for your daily energy boost

• Ongoing professional development with training opportunities throughout the year

• Multisport card (partially subsidized by the employer) or 500 CZK/month on a Pluxee Flexi card for your health & fitness

• Annual public transport ticket fully covered (after trial period)

• 3 sick days per year

• Take the day off on your birthday!

• Hybrid work possible after trial period

• Up to 50% discount on all Interhome properties (after trial period)

• Fun corporate events and team-building activities

• A performance-based bonus system

• The chance to work for a stable, growing company with opportunities for professional advancement

Why Join Us? At Interhome, you’ll be treated as an individual and an integral part of our team. You’ll have ownership of your tasks, make an impact on our customers’ experiences, and your contributions will be truly valued. We believe in recognizing your efforts, motivation, and loyalty – they’re essential to our shared success!

If you're looking for a summer job, make a difference, and have fun, we want to hear from you!

Send your resume and cover letter to us today. Let’s create unforgettable experiences together.