Front Office employee at our partner Renault/Dacia

• Handling incoming and outgoing telephone calls in a timely manner. 

•    Responding to emails and processing them in files. 

•    Clarifying information, investigating any problems and offering solutions and/or alternatives. 

•    Building lasting relationships with customers and involving them as much as possible. 

•    Achieving quantitative and qualitative goals for yourself and the team. 

Profile:  

•    Excellent telephone and verbal communication skills, as well as active listening skills. 

•    You are a fluent writer and have a good knowledge of grammatical rules. 

• You can quickly adapt to different types of customers.  

•    Versatile and able to set priorities and manage time efficiently  

•    Sociable, open-minded and empathetic 

•    Preferably bilingual (NL/FR) 

•    Resident in the Prague area; our office is located in WorkLounge Karlin. 

In exchange for your motivation and commitment, C9 International offers you: 

• A permanent contract with a 3-month probationary period. 

• A competitive salary (to be discussed based on experience and knowledge). 

• Daily allowance for meal vouchers 

• Public health insurance via VZP 

• Multisport card (50/50 split, after probation period) 

• Public transport pass (PID Litacka, after probation period) 

• Hybrid working/home office negotiable after completion of probation period