Exciting Job Opportunity for a Customer Care...

Are you passionate about customer care and enjoy working in an international environment? Join our dynamic team and be the key contact for our valued customers!

JOB DESCRIPTION

  • Respond to Customer Inquiries: Provide prompt and professional responses to incoming phone calls and emails.
  • Be the Liaison: Connect customers with our internal teams to ensure excellent service.
  • Manage customer request lifecycle: Handle everything from returns to complaints efficiently.
  • Maintain Customer Platforms: Deliver and maintain data, initiate data analysis.
  • Build Relationships: Develop long-term relationships and trust with both internal and external partners.
  • Stay Updated: Keep your product and service knowledge up-to-date to effectively guide clients and resolve issues.

CANDIDATE PROFILE

  • Education: Secondary education or a college degree, or equivalent experience.
  • Experience: At least two years of relevant experience.
  • Communication Skills: Ability to communicate effectively and show empathy.
  • Organizational Skills: Ability to work under pressure, prioritize tasks, and stay organized.
  • Team Player: Ability to work both independently and as part of a team.
  • Technical Proficiency: Proficient in MS Office, SAP, and Salesforce.
  • Language Skills: Fluent in English and Dutch.

WE OFFER

  • Stable Employment: Full-time position with an indefinite contract.
  • Attractive Compensation: Great salary + annual bonus.
  • Flexibility: Flexible working hours and regular home office opportunities.
  • Benefits: 25 days of vacation, public transport allowance, company canteen, meal allowance, special healthcare program.
  • Location: Modern offices in Prague 6.

Send us your resume and cover letter today and start your new career with us as soon as possible! Don’t miss this unique opportunity.

 

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Job position benefits

Home office Extra holidays Meal vouchers or meal contributions Flexible working time

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