Change and Communications Manager

Kenvue
Full-time  •   Prague
Seniority: Senior  •  Education: Bachelor

Kenvue, a global name in consumer health with a portfolio of iconic brands generations trust, is currently recruiting for: 

Change & Communications Manager

Serving as a strategic partner with all key stakeholders to drive change management within Enterprise Business Solutions (EBS), our shared services organization.

This position reports into the Change, Communication and Training Director and is based primarily in Prague, possibly in Manilla or Bogota.

Who we are:

At Kenvuewe believe there is extraordinary power in everyday care.  Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® —are category leaders trusted by millions of consumers who use our products to improve their daily lives.  Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes.

Join us in shaping our future–and yours. Watch us here.

What will you do: 

The Change and Communications Manager is responsible for managing change for one or more functions and/or projects. Scope could include base business, transformation programs, or systems/technology activities include:

  • Focusing on the people side of change including business processes, systems and technology, job roles and organizational structures

  • Building stakeholder maps and engagement strategies 

  • Creating and implementing change management strategies following a consistent methodology and plans that maximize employee adoption and usage and minimize resistance 

  • Working to drive faster adoption, higher ultimate utilization and greater proficiency of the changes that impact employees in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes.

Key Responsibilities

  • Create change management strategy, apply a structured methodology, and lead change management activities across multiple functions.

  • Act as Subject Matter Expert in change management for project leaders and the broader organization.

  • Responsible for development and execution of communications strategy, including development of ongoing communications tools.

  • Lead communication and change management efforts on transition and transformation.

  • Enable the design, development, delivery and management of key communications.

  • Provide oversight over all change management-related activities including:

  • Preparing for change: perform current state assessment, define change management plan, create change management team, identify, and manage sponsor and stakeholders.

  • Managing change:  Develop and implement change management plans that include communication, sponsoring, training, coaching, and resistance management plans.

  • Reinforcing and sustaining change: Collect and analyze feedback, diagnose risks and gaps, manage resistance to change, implement corrective actions, and celebrate change success. 

  • Track progress for the change initiatives and report issues.

  • Operate as a member of the Strategy and Design team, representing the unique challenges and needs for Change Management & Communications on behalf of EBS. 

  • Manage and promote the use of Change Management and Communications frameworks and processes across EBS Functions and run state programs to ensure the best engagement and delivery methods are employed that maximize efficiencies and value across the operating model.

  • Collaborate with and maintain appropriate networks internally and externally to maximize engagements and ensure One Voice and value in a consistent way across regions.

  • Support and engage leaders in EBS, driving sponsorship, change management capabilities, and change leadership.

  • Coach managers and supervisors in driving change and building change management capabilities.

  • Consult and coach project teams to drive high performance and strong change management capabilities.

  • Assess needs and execute plans to continually mature and expand the change management skills and capabilities in the organization.

  • Actively share our change management ways of working within and outside EBS to become a thought leader for the function/enterprise.

What we are looking for:

Required Qualifications:

  • Bachelor’s degree in business administration, Human Resources, communications. Organizational Psychology, Organizational Development / Change.

  • Experience supporting finance technology/system deployments or large transformation programs for global, matrixed complex organizations.

 Desired Qualifications:

  • 5+ years of progressive change and communications management experience

  • Thorough understanding of Change Management principles, delivery methodologies and tools to delivery successful Change programs; PROSCI certified practitioner or willing to obtain in first 6 months.

  • Proven results in performing business readiness activities, including stakeholder management and communication planning and delivery

  • Strong partnership with peers and other senior partners/leaders (sr. managers – VP) developing and implementing communications or change management programs

  • Experience with large transformations and process change efforts

  • Exceptional communication skills – both written and verbal

  • Excellent listening skills

  • Ability to clearly articulate messages to a variety of audiences

  • Ability to establish and maintain strong relationships

  • Ability to influence others and move toward a common vision or goal

  • Flexible and adaptable; able to work in ambiguous situations

  • Forward looking with a holistic approach

  • Organized with a natural inclination for planning strategy and tactics

  • Problem solving and root cause identification skills

  • Able to work effectively at all levels in an organization

  • Must be a team player and able to work collaboratively with and through others

  • Acute business acumen and understanding of organizational issues and challenges

  • Familiarity with project management approaches, tools and phases of the project lifecycle

  • Experience in leading team interventions is an advantage

What’s in it for y

  • Exceptional long-term career opportunities 

  • Competitive Benefit Package

Kenvue is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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