About the Job:
Do you speak advanced Italian? Do you have experience from customer service and are you interested in HR? Would you like to work from home?
If yes, we are looking forward to your CV!
Job tasks:
- First point of contact for employees and managers via phone, email or chat
- Log contacts into case management system
- Resolve queries by referring to documentation such as frequently asked questions and standard operating procedures
- Escalate queries that cannot be resolved
- Identify gaps in the supporting documentation and cooperate on improvement of processes
- Reporting
Start: asap
Location: Prague 8 and home office/fully remote
Contract for one year with possibility of prolongation.
Working schedule: full time (40 h/w)
Benefits:
- 5 weeks of paid holiday
- Meal vouchers/home office allowance
- Multisport card
Other Info:
Send us your CV in English and Czech if you have one. For more related job opportunities visit https://www.grafton.cz/cs/job-search?utm_source=jobboard&utm_medium=jobposition
English
(Advanced)
Italian
(Advanced)
