#DreamBig
WHO WE ARE
Brewing the world’s most loved beers and building brands consumers love, AB InBev is where ownership, ambition, and action thrive.
We empower you to dream big, lead change, and create a long-lasting legacy. We value relentless problem-solvers who take accountability, embrace challenges, and turn bold goals into results through resilience and hard work. That’s Who We Are: Come and OWN IT
We are the world’s biggest brewer! Headquartered in Leuven, Belgium, we have opportunities across Europe in Belgium, the Netherlands, France, Luxembourg, Germany, Italy, the Czech Republic, the UK, Ireland, and Spain. Two key parts of our ecosystem are Budweiser Brewing Group (BBG) in the UK and Compañía Cervecera de Canarias (CCC) in the Canary Islands.
We are proud to have a team of 155,000 colleagues representing 135 nationalities and to operate 28 breweries across Europe.
Job purpose
The purpose of the Master Data and Contact Model Specialist role (with French or Dutch) is to drive excellence within the EEX People Business Services team. This role's main goal is to ensure the delivery of high-quality HR transactions in respect of Payroll accuracy and Employee experience. The Master Data and Contact Model Specialist will execute operational processes to ensure efficiency and effectiveness of BU BNFL HR operations.
Furthermore, the role requires collaboration with various stakeholders within the business (BU BNFL) to ensure high quality and continuous improvements in HR operations.
The role holder is accountable for overall operational performance, achievement of payroll and quality KPIs, as well as the results of service level agreements (SLA).
Main characteristics (Challenges)
Work in a quick changing environment
Develop skills and knowledge to achieve their full potential
Perform HR operations with quality and in time
Professionally collaborate with stakeholders
Increase efficiency of processes and procedures within the scope
Regularly assess and continuously improve current ways of working
Collaborate with functional areas and other departments.
Language skills
Fluent in English, and additional language French or Dutch is mandatory
Key responsibilities
Operational excellence
Contribute to performance goals for teams
Contribute to team metrics
Fast learning operational processes withing the scope
Demonstrate commitment towards continuous improvement and willingness to challenge existing practices
Ensure L5 documents timely maintenance, transformation and continuous improvement.
Implementation transformation initiatives for respected scope
Support the continuous improvement process to identify potential efficiencies and implement lean ways of working in the team
Efficiently collaborate with stakeholders (BU BNFL People, Payroll teams, Solutions, Workday team)
Perform other duties as requested by the Team Lead.
Key performance indicators (KPIs):
MICS / Risk Management / Audit compliance target management, including creation of sustainability model and action plans for open issues
Back-up support of team members
SLA / KPI’s achievement and yearly update, quality monitoring of team performance and take the actions to close the gaps
Best practice sharing within the team
Qualifications and Technical competencies required
Education & Experience
University Degree – Degree in Business Studies, HR or Finance (preferred)
1-2 years of experience in HR / Payroll / Operations (preferred)
Experience in stakeholder management with commercial function and customers
Experience in working in Workday and SAP environment (preferred)
Shared Services experience will be a plus.
Behavioral competencies
Ability to track and organize information data and communications efficiently to ensure issues are dealt with promptness and properly
Understanding of both HR and Payroll processes
Ability to manage projects
Attention to details, excellence and “first-time right” approach
Good communication skills both oral and written; have the ability to simplify complex issues
Highly structured and systematic approach to delivering operational solutions
Strong analytical skills
Stress resistant
Good negotiation skills
Excellent interpersonal skills
Technical competencies
Excellent Excel, Word and PowerPoint skills
Power BI knowledge will be a plus
WHAT IT MEANS TO BE ONE OF US
OWN IT
Ownership is at the foundation of everything we do.
We look for owners who are empowered to lead positive change and take accountability for their results. When we come together, we don’t let our titles define us; we push each other to find the best solutions for our business strategy.
DREAM BIG
We dream big because we believe that through collective focus, discipline, and the strength of our teams, we can achieve anything. We empower our owners to push the boundaries of what’s possible to deliver on our strategy and purpose.
We look for people with passion, curiosity, and ambition to make a difference and grow with our business.
MAKE IT HAPPEN
We know that our actions matter more than words. We walk the talk, for there is no such thing as "this is not my problem."
We value resilience and commitment to excellence when facing challenges. We look for people who know how to transform big dreams into measurable results and shared success through hard work, consistency, and long-term thinking.