Overall Purpose of the Job
To process individual case safety reports (ICSR) according to the client relevant global procedure on case intake processes.
Translation of documents from local language where applicable and verbal follow up on cases.
Responsibilities:
Monitoring and triage of incoming reports from various sources
Review the source documents for validity of ICSR, perform duplicate check in the intake workflow/safety database and confirm whether the information is medically significant or relevant and takes necessary actions in accordance with Client SOPs.
Performs clear and accurate data capture of cases
Perform medical coding/Drug Coding for each ICSR in accordance with Client Guidelines and SOPs using MedDRA and WHODD
Perform submissions in global safety database for all the AEs, SAEs and SUSAR cases to monitor submission related client reports and trouble shoot submission issues if any.
Perform translations of source document, case narrative, adverse events as applicable.
Plan and organize work so that SLAs are not missed
Ensure compliance with Business policies and contractual requirements of Accenture
Perform internal case quality control to assess and ensure correct information provided
Educational and Experience Requirements:
Speaking and writing skills of Spanish and Portuguese languages as a local speaker
Expert at reading and writing in English
Bachelor’s Degree in Life Sciences
Self-motivated and enthusiastic
Adaptable to learn new processes, concepts and skills
Detail oriented
Strong oral communication skills
Recognition:
Flexible Benefit System - budget to be spent on services of your choice
Competitive bonus structure
Refer-a-Friend – get a bonus in the employee referral program
Loyalty rewards
Future:
Wide range of trainings and expert lectures
Employee share purchase plan
Pension / Life insurance contribution
Leisure & Health:
5 extra days off
Sick leave salary compensation
Employee assistance services (professional psychological, financial and legal help)
Multisport card
Almost a match?
Don’t worry - apply anyway! We value potential just as much as experience.