PGA Associate - Account Management, Lodging (Greek speaking)

Do you speak Greek and English? Expedia Group is looking for a Partner Success Associate to join the team!

Your primary responsibility will be to ensure that Expedia’s hotel product in their assigned market is competitive, attractive and relevant for Expedia’s fast-growing global customer base. In doing so, Market Associates will also continuously work with their hotel partners to help them improve the marketing and distribution potential from their participation in the Expedia marketplace.

Consistently using data specific to their market available in Expedient, Expedia’s proprietary market insights and activity prioritisation dashboard, you will work closely with hotel partners.

This role is the foundation of the Market Management’s team responsibility, which is to ensure that Expedia’s brands’ global customers always find the most suitable hotel for their dream trip wherever they want to go, and that our hotel partners can effectively, efficiently and throughout the year, reach Expedia’s unique breath of global traveler demand.

What you will do:

  • Optimise content, rate and availability competitiveness on the Expedia sites to improve customer conversion

  • Secure additional inventory over high demand and compression periods to satisfy customers’ pressing needs

  • Secure value-adds and promotional offers to support the brands’ merchandising and marketing efforts

  • Educate hotel partners on the self service features available on Expedia Partner Central

  • Support Expedia’s business development efforts through smooth onboarding of new hotel partners

  • Execute effectively based on metrics (targets, goals and/or strategic objectives) set by LPS leadership team

Who you are:

  • Highly fluent in Greek and English. Any other European language is a plus

  • Experience working with sales targets and on the phone

  • Organisation and time management skills, attention to detail

  • Proven follow-up/persistence when facing ambitious situations

  • Ability to multi-task and change gears quickly without skipping a beat

  • Bridges and sustains solid partnerships based on mutual support through a collaborative style

  • Appetite for innovative technology and constantly evolving business environment

  • Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to

  • Ability to optimally communicate to various levels and through a variety of communication channels

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