Guest Relations - NH Collection Prague Carlo IV

Agaga s.r.o.
Full-time  •   Prague
Seniority: Junior  •  Education: Bachelor

NH Collection Prague Carlo IV Team is expanding and looking for new colleague for the Guest Relations position.

If you would like to join us and have relevant experience, do not hesitate to send us your CV in English.

Job description:

* Ensuring and providing high class guest experience;

* Ensuring guests are properly greeted upon arrival;

* Responding to guest needs;

* Being visible for guests at all times;

* Assuring that specific requirements are handled;

* Actively listening and resolving complaints;

* Assisting with the daily operations at front desk.

Requirements:

* Excellent communication skills

* Excellent problem solving skills

* Responsibility and proffessional presentation

* Positive attitude, enthusiasm

* Passion for hospitality

We offer:

* Friendly working environment

* Benefits of international hotel chain (discounts on accomodation and F&B]

* Multisport card

* Contribution to pension fund

* Employee canteen

* Possibility of growth

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Job position benefits

Company events and teambuilding Contributions to sport, culture or past time activities Company catering Courses and training Extra holidays

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