Service Center Specialist w/ French - summer only

HHD (Interhome) is looking for new team colleagues to join its Frecnh Team at our modern Customer Experience Center in the heart of Prague for our upcoming high summer season.

Our aim:

to ensure satisfied customers by arranging their travel bookings, and offer on-going service and support during their holiday stay where required, thereby providing an excellent customer experience

to deliver a successful B2B Service for our partner travel agencies

What skills do you need to have to be successful:

• Native/almost native French language skills (verbal & written, Level C1 min.) + English (verbal & written, Level B1 min.)

• Microsoft PC skills, knowledge of SAP an advantage

• after training - be able to offer an excellent customer experience to our clients, when handling their vacation bookings & offering on-going service and support during their vacation

• Mo-Fr

• be an excellent multi-tasker, but still remain calm as well as make good decision-calls, independently

• eligible to work in Czech Republic

• work contract for defined period of mid-May till end of August

What benefits is HHD offering:

• monthly salary 36 000 - 40 000 CZK gross

• meal vouchers

• Multisport Benefit card (partially paid by Employer) or 500 CZK/month charged to Sodexo Flexi card

We treat our staff as individuals and as an important member of the team, you will be responsible for your own tasks supporting our valued customers. Your efforts, motivation and loyalty are all key to our continued success and will be acknowledged accordingly.

If you can imagine yourself in this role, then please send your resume and cover letter to us.