Hot Technical Support Specialist with Dutch

Technical Support Specialist

Required languages



CZK 40,000 - 46,000





Type of job



IT jobs

  • Flexible working time
  • Meal vouchers or meal contributions
  • Company catering
  • Caffeteria
  • Sick days
  • Home office
  • Company events and teambuilding
  • Budget for personal development and growth

REED is currently looking for a candidate for our international client from the area of information technologies. Become a part of an innovative company that is creating solutions of the future. At the moment, we are looking for candidates to join their technical support team with Dutch language skills.


  • Receives Service Requests via Telephone, E-Mail, Fax, Internet or though Monitoring
  • Manages resolution of Service request
  • Handles incidents and Service requests ranging from end user logon problems to functional support of business units
  • Documentation of Service request and Incidents using a CRM-Tool
  • Highlight errors/discrepancies in the customer data
  • Getting the problem solved within the first contact


  • At least 1 year of experience in Technical Support
  • Excellent Customer Service skills and telephone manner
  • Good problem solving and technical skills
  • Working experience in Shared Service Center is appreciated
  • Experienced in troubleshooting, software/hardware installation and routing technologies is an advantage
  • Speaking and writing skills in English + advanced Dutch


  • The opportunity to work in a multicultural company
  • Educational courses and training
  • Opportunities to learn and grow within the company
  • Flexible working hours
  • 5 weeks holiday + sick days
  • Notebook and Cell phone
  • Meal vouchers and Cafeteria bonus system


Location: Prague, Czech Republic

Start date: Immediately / negotiable

If you are interested in this job, feel free to contact us.

Jitka Klimova

Recruitment Consultant

Reed has all openings available on our company website: You can support us on Facebook by liking, where you can find more interesting information about hiring processes and news from recruitment.

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