Jobs in Brno - město

Technical Support Engineer

Required languages

GermanAdvancedEnglishAdvanced

Salary

CZK 31,000 - 36,000

Seniority

Junior

Location

Brno - město

Type of job

Full-time

Required education

University

Category

IT jobs

  • Bonuses
  • Courses and training
  • Sick days

Your new company 

A global technology company which products, software, services, analytics and solutions are used to connect people, assets and data.



Your new role 

- Gain a high degree of technical competence and expertise on the scanning, mobile computing and printer families of products and (in the area of design, functionality, technical specifications).

- Solve problems within defined quality standards using a basic understanding of products, solutions, and customer environments.

- Escalate cases to Level 2 support representatives by fielding questions and providing technical information on support issues, product compatibility, and customer configurations.



What you'll need to succeed 

-Interest in Technology and willingness to learn and develop new skills

- Upper-intermediate English (min B2)

- German on advanced level (min C1)

- Previous experience in Support Center/Helpdesk environment



What you'll get in return 

- Relocation package

- B2B business (we communicate with our business partners, not with end users)

- 5 weeks of paid vacation per year

- 5 sick days

- Continuous training and development (courses in IT, networking, management etc.)

- Competitive salary and target driven bonuses

- Life & pension insurance contribution

- Contribution to lunches in our canteen

- Fitness program - Multisport cards

- FREE Language courses

- Cafeteria Portal

- Banking benefits



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