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Hot Technical Support Engineer

** Technical Support Engineer with German ** GreatConditions&GreatTeam


Salary

CZK 45,000 - 55,000

Seniority

Mid level

Company

Experis

Location

Prague

Type of job

Full-time

Category

IT jobs

  • Bonuses
  • Mobile phone
  • Notebook
  • Flexible working time
  • Meal vouchers or meal contributions
  • Extra holidays
  • Courses and training
  • Caffeteria
  • Refreshments
  • Contributions to education
  • Sick days
  • Company events and teambuilding
  • More than 5 weeks of vacation

Global Top Employer in IT and communications is looking for talented and passionate professionals or fresh graduate talents to join their growing team of over 31.000 people worldwide. Currently looking for experienced junior or senior people in IT Support Engineer roles with advanced German language and networking knowledge.


Company is achieving great things in the digital area and using the power of technology to help the organization to accelerate their ambitions through digital infrastructure, hybrid cloud, workspace for tomorrow and cybersecurity.

Help us to achieve this goal and participate in successfuly growing project!


As Technical Support Engineer you will be responsible for:

  • Provide telephone and remote support across various technologies
  • Troubleshoot incidents
  • Manage ongoing vendor related technical escalations through to completion
  • Monitor progress against customer SLA’s using GSOA systems
  • Maintain and develop technical skills / certifications as required to support new and existing customers


Requirements?

  • Minimum of 1,5 years experience in the network support environment
  • Knowledge in configuring and troubleshooting, LAN & WAN environment
  • Good technical skills / knowledge across a variety of IT Telco products
  • English B2 and German advanced is must 🙂


Our offer:

  • Great salary conditions + bonuses
  • Opportunities for personal and professional development
  • Meal vouchers, 5 weeks of holiday, mobile phone, notebook3 sickdays, fully paid public transport ticket
  • Language courses, providing certificates and much more…

 

Excellent work opportunity in future-focused IT company with beautiful offices in Prague.




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