Jobs in Prague

Hot Technical Support Agent with Dutch

* Technical Support Agent with Dutch – Great finance&Top Employer *


Required languages

DutchAdvancedEnglishAdvanced

Salary

CZK 40,000 - 45,000

Seniority

Mid level

Company

Experis

Location

Prague

Type of job

Full-time

Category

IT jobs

  • Bonuses
  • Mobile phone
  • Notebook
  • Caffeteria
  • Refreshments
  • Contributions to sport, culture or past time activities
  • Sick days
  • More than 5 weeks of vacation
  • Budget for personal development and growth

Do you have strong communication and organizational skills, creativity and problem-solving skills? If so, our client needs a talented professional like you! This company is a Global Top Employer in IT and Communications and currently looking for a new colleague for the role of IT Technical Support Specialistwith knowledge of English and Dutch language.

We don’t want typical technology skills and expected experience – we want a different approach, a driven attitude, an instinct to go beyond the ticket in front of you.

There is also the opportunity to show your potential and join a corporate university (provided many paid IT certificates) and be promoted!


What is it about?


  • Receives service requests via telephone, e-mail, fax, internet or through monitoring systems
  • External/internal communications with other teams across all over the company
  • Excellent customer care
  • Highlight errors/discrepancies in the customer data
  • Participate in the delivery of other managed services


YOUR EXPERIENCE AND KNOWLEDGE:


  • Proven work experience in the technical support field
  • Perfect customer focus and analytical thinking
  • Professional experience in the customer service field for around 1 year
  • Advanced in English and Dutch language


WE CAN OFFER A RICH PACKAGE OF BENEFITS:


  • Great salary conditions + 10% annual bonuses
  • Permanent contract, beautiful offices environment in Prague
  • Sophisticated training and professional IT certifications
  • Rich relocation package (flight tickets for you and for your family member, accommodation in a beautiful hotel in the city center,…) Opportunities for personal and professional development
  • Meal voucher, 5 weeks of holiday, development courses
  • Mobile phone, notebook 3 sick days, contribution to public transport ticket, contribution to pension insurance 1000 CZK/monthly


Don’t miss such a great opportunity to be part of the Global Top Employer where you can develop your future career!



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