Hot Technical and Service Specialist with Fin or Ger

Technical and Service Specialist with Finish


Salary

CZK 35,000 - 45,000

Seniority / Experience

JuniorNative speakers

Location

Prague

Type of job

Full-time

Required education

Education not important

  • Mobile phone
  • Discount on company products or services
  • Contributions to travel costs
  • Courses and training
  • Contributions to sport, culture or past time activities
  • Sick days
  • Company events and teambuilding
  • More than 5 weeks of vacation
Profession characteristics:

• Receives and responds to customers enquiries
• Provides presales and aftersales support
• Informs customers about products and services provided by the company
• Has deep knowledge about overall products assortment and services portfolio
• Independently solves basic customers problems and complaints
• Analyses and records information about enquiry content
• Ensures the service support to the customers
• Provides complete communication between company and dealers, or end users, including administrative works related
• Has high degree of communication skills and is customer-oriented

Work characteristics:

• Gains and deepens knowledge about products and services
• Receives and answers telephone, email and fax enquiries
• Independently solves basic problems and complaints
• Analyses and records enquiry content
• Does other administrative work related to the provided technical and service support for customers
• Pays attention for maintaining and developing of the business relations with customers

Position requirements:

• Secondary school education or university degree
• Danish or German at the level of native speaker and at least communicative knowledge of English
• Communicativeness
• Customer orientation
• Willingness to learn new things
• Computer literacy at the level of advanced user

Benefits:

• Pension scheme (700 CZK a month)
• Public transport allowance (annual subscription at the turn of calendar year)
• Extra week of holiday (25 days in total)
• Three sick days a year, if they are not taken, they are converted into regular holidays
• Comfort care (VIP health care)
• Language courses (including Czech for foreigners)
• Subsidised canteen (complete menu costs 60 CZK only)
• Subsidised massages
• Fitness in the building
• Samples rental

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