Hot Team Supervisor– Customer Service Team

Entry level management position / potential for career growth


Required languages

EnglishProficient

Seniority

Mid level

Location

Prague

Type of job

Full-time

Required education

Secondary education or professional training with school-leaving exam

Project Description

Our client for this project is a leading provider of communications services connecting consumers and businesses through cloud-connected devices worldwide. They provide a robust suite of feature-rich residential and business communication solutions that offer flexibility, portability, and ease-of-use for both landline and mobile phones.


We are looking for a responsible operations assistant to provide professional correspondence and administrative support in a well-organized and timely manner. You will work on a one-to-one basis on a variety of tasks related to Partner channels and communication. You will be communicating with potential partners, sending out contracts, sending out product information, updates on new features and various backend administrative activities.


Your Profile

  • Excellent English language skills required
  • Leadership experience
  • Able to organise and motivate a team
  • Excellent phone/written/communication/listening skills
  • Enthusiasm, energy and a positive attitude
  • Good team player
  • Comfortable talking on the phone whilst typing on a PC
  • Be flexible in regards to working hours (24/7 operation)
  • Legally qualified to work in the Czech Republic


We Offer You

  • Full-time employment
  • Fully paid training, paid overtime
  • 12 000CZK yearly (pro-rated) wellbeing vouchers (accrual commences after probation – 1 000CZK vouchers/month paid at 6 monthly intervals)
  • 20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum)
  • 50% or 100% discounted Multisport membership (www.multisport.cz)
  • Meal vouchers (commence after probation period)
  • Frequent team building & social events
  • Ongoing training sessions & personal development endeavours
  • Free Czech and English language classes
  • A diverse international work environment with global brands in centrally located Karlin


Paid Training and Free Development

We provide full training in both sales skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within ICON Communication Centres.


Interested? Here’s the Process …                                                                   

1.     Apply online at www.theiconadvantage.com     

2.     Recruitment Screening Cal  

3.     In-Person Interview  

4.     Follow Up Interview/Assesment           

5.     Hired


Got a question?

We’d love to chat with you! Email us at careers@icon-cc.com or simply call our Talent Acquisition Team on +420 221 709 204 for a chat!




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