Hot Team Lead

Required languages

EnglishProficient

Seniority / Experience

Mid levelTeam leading experience

Location

Prague

Type of job

Full-time

Required education

Secondary education or professional training with school-leaving exam

  • Bonuses
  • Notebook
  • Retirement or life insurance contributions
  • Courses and training
  • Sick days
  • Home office
  • Company events and teambuilding

This will be your team:

You will become a part of a large group of interesting and open-minded people with diverse backgrounds and experience. The environment here is very cosmopolitan - your colleagues will be from all over the globe! Our Accenture world is full of changes and new things, so we are always ready to support our colleagues when needed – our open office space makes this communication much easier and efficient. We need to be able to adapt to unexpected situations, which can be a challenge…

Yet, it is precisely this adaptability that gives us an opportunity to develop and makes our life here more exciting!

 

This will be your future role:

You will be leading a team of approx. 8 people working in AR/MDM process within Finance and Accounting. This team belongs under a larger project which all work towards the same client but in various financial processes. 

 

Duties may include:

• Ensure team meets or exceeds relevant performance measures and objectives 

• Actively demonstrate client and customer focus and build effective relationships

• Engage in issue resolution procedures and follow escalation processes

• Develop team to achieve highest potential and aspirations

• Identify and lead continuous improvement initiatives based on current  performance and risk understanding

• Accurate and timely production and analysis of reporting requirements 

• Provide active support to all relevant Delivery Centre activities

• Ensure Procedures and OE documentation are maintained up to date

• Ensure process documentation is maintained and the related Desk Top Procedures (Job Aids) are adhered to

• Undertake any other duties as required


This is what you already have:

• Supervisory or coordinating experience 

• Intermediate/Advanced Excel/Word  

• Ability to work on own initiative, make informed decisions, adapt to change in a positive manner

• Problem solving - able to determine root cause and manage change

• Ability to manage own time effectively and prioritize

• Ability to meet targets and deadlines

• Flexible with strong negotiation skills

• Team oriented with the ability to guide and direct 

• Excellent Customer Service and ability to manage Customer expectations.


Desirable

• Accounts Receivable/MDM experience – nice to have

• Experience on a high volume multi cultural processing environment

• At least one other European Language an advantage



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