Hot Support Engineer for O365 and Exchange

Seniority

Junior

Company

OKIN BPS a.s.

Location

Out of CR

Type of job

Temporary

Required education

Secondary education or professional training with school-leaving exam

Category

IT jobs

  • Launching a brand new project

Would you like to gain an international experience in telecommunication support? We are estabilishing a new team for our client in Romania, Bucharest. Do you speak German and English and are you familiar with O365? Let us know!


  • Be responsible for supporting technical Support of Exchange on-prem and Exchange Online (Office 365)
  • Data preparation for individual migrations
  • Conduct mailbox migration (planning, tracking and execution, including liaison with customer)
  • Conduct post migration troubleshooting and client remediation (Outlook 2010 & 2016)
  • Provide point for client support desk call escalation as required


Requirements
  • Experience of supporting users in a Microsoft environment, ie configuring profiles in Outlook
  • Knowledge of email routing and managing users in a domain
  • Office 365 migration skills – specifically the design, plan and execution of large scale mailbox migrations to Exchange Online.
  • Exchange / Outlook 2010 – 2016 troubleshooting
  • Microsoft Excel skills for analysis / tracking
  • Attention to detail / comprehensive documentation and ownership of execution within defined timeline
  • PowerShell scripting knowledge for Exchange
  • Microsoft Skype for Business (Lync) skills on premise/cloud and voice (desirable)
  • Management of Microsoft Windows Active Directory and Azure AD
  • Knowledge and experience with Networking and Firewall
  • Ability to prioritise work under pressure, work without supervision and use initiative to ensure that deadlines are met
  • English and German written and verbal communication skills on B2 level.

Technologies such as; Kemp, Citrix Netscaler and Juniper would be desirable.


What we offer
  • Opportunity to work for a stable company and at the same time be a part of a new start up project
  • Business trips to Germany and Czech Republic
  • Full time employment
  • Daily use of languages
  • Other employee benefits




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