Mid level : SMB Account Manager

Required languages




Type of job



Mid level




Sales jobs

SMB Account Manager for Brazil & US

Socialbakers is a trusted social media analytics partner to thousands of enterprise brands and SMBs, including over 100 companies on the 2015 Fortune Global 500. Leveraging the largest social media data-set in the industry, Socialbakers’ suite of solutions helps brands large and small ensure their investment in social media is delivering measurable business outcomes.
With over 2,500 clients across 100 countries, defined by rapid product innovation and dedication to customer success, Socialbakers is one of the industry leaders in social media analytics, tracking over 8 million social profiles across all major social platforms including Facebook, Twitter, YouTube, Pinterest, LinkedIn, Instagram, Google+ and VK.com.


With the exponential growth of social media throughout the world, the appetite for Socialbakers solutions has never been more apparent. To keep up with the demand and the growing portfolio of our clients, we are looking
for a new team member to join our Prague office.

An SMB Account Manager is responsible for successfully selling and delivering the Socialbakers value proposition to our existing clients within given portfolio and region in SMB sector. This position requires sales mindset, proactivity and ability to build strong relations with our clients. We
also expect you to continuously update your job knowledge by participating in educational opportunities, reading professional publications, monitoring competitive products and maintaining personal networks.

Ability to legitimately work and live in the Czech Republic
is required.


>Building, developing and maintaining strong, long-lasting trusted customer relationship
>Educating and assisting clients on regular basis so they renew their current agreement with Socialbakers, and derive more value by using more of the current purchased product, and/or another product from the Socialbakers platform
>Developing sales by making initial presentation, explaining product and service enhancements and additions, introducing new products and services to clients
>Forecasting and tracking key account metrics on regular basis
>Working collaboratively with technology and product departments to execute sales strategy as the firm introduces enhancements to existing solutions and/or releases new products
>Bringing your thinking, strategies, and ideas to advance our company's values, unique culture, and vision for the future


>Professional level of English, Portuguese, Spanish would be a big plus
>Experience in selling and delivering client-focused solutions based on customer needs
>Experience in a start-up environment is preferred
>Strong Social Media knowledge is highly preferred
>Strong listening, presentation and negotiation skills
>A sharp focus on your goals, tight organizational and time management skills, high level of independence
>A powerful work ethic and competitive drive to be the best
>Solid experience with MS Office Suite, Google Apps and technical aptitude to master our CRM tool
>Street smart, tons of energy, passion, humour, compassion, and enthusiasm


> Work in an international environment in the new modern offices in Karlín with a big terrace, and our own grill
> Agile and open-minded culture and a high level of flexibility
> Possibility to learn new technologies and encourage new ideas
> Chance to compete in a ping-pong tournament or to enjoy table football, Xbox, Yoga or run with colleagues, and nearly all year-round grilling parties, and other team buildings opportunities
> Workshops and meetings with various experts from the Czech market, internal trainings, language courses
> Open discussions with colleagues during beer tastings (or wine, if you prefer :)
> 25 days of holidays, 3 sick days, home office
> And others...it is definitely worth to meet with us!

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