Jobs in Prague

Hot Service Desk Manager with English

Required languages

EnglishProficient

Seniority

Senior

Location

Prague

Type of job

Full-time

Required education

Bachelor

Category

IT jobs

  • Meal vouchers or meal contributions
  • Courses and training
  • Contributions to sport, culture or past time activities
  • Sick days

Your new company 

International company providing Assignment Management Services focusing on Relocation and special logistics services is seeking experienced candidates to join their international IT team.


Your new role 

You will have responsibility to manage member of your team (up to 5 people), who are responsible for the professional and timely execution of incoming IT enquiries. Ensuring that all IT tickets are resolved, identifying opportunities for improvement.

You will be also responsible for leadership and management of the team, planning work, providing coaching, participating in hiring process. Managing team goal setting, performance and employee development.


What you'll need to succeed 

We are seeking candidates ideally with University degree in Computer Science or similar, professional qualification in Service Desk Management is desired. Ideally 5 years of experience in similar role. 

Strong communication skills, interpersonal and organisational skill, excellent leadership, ability to set up priorities, time management, meet deadlines. 

Our candidate should have strong analytical skills, experience with Cisco, Citrix, MS Office.

Professional level of English is a must.


What you'll get in return 

- Motivating salary

- 5 weeks of paid annual leave

- 3 sick days + 1 extra off day

- Range of local benefits (Meal vouchers, Multisport card, Onsite language courses etc.)

- Participation on interesting IT Projects

- Dynamic environment in leading international company

- Wide range of soft-skills and hard-skills trainings



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