Hot Service Desk Analyst with German, Brno

Service Desk Analyst with German, Brno 

We are looking for a Service Desk Analyst with German in Brno. The company provides business-to-business trans-formative services for its clients across the world. The candidate will support, guidance and administration of the diverse technical issues. If you like it, join us and become part of a dynamic international team. 

Job Description 

• Customer support 24/7. 
• Connection mainly via email and use the ticket tools.  
• Remote troubleshooting. 
• Sometimes provide call support. 

Requirements 

• Fluent in English and German. 
• Previous experience as Customer Support. 
• Willing to work in variable shifts, including night and weekends. 
• Interest to learn IT technologies and develop new skills. 
• Excellent communication skills. 

Benefits 

• 5 weeks of vacation. 
• Meal vouchers. 
• Training courses in the first weeks.  
• 30% payment for night shifts.  
• Modern in the center of Brno.  
• Participate in language courses.