Hot Senior Analyst, Data Quality Solutions

Required languages

EnglishAdvanced

Seniority

Mid level

Company

Expedia Group

Location

Prague

Type of job

Full-time

  • Bonuses
  • Contribution to vacations or recreational activities
  • Discount on company products or services
  • Retirement or life insurance contributions
  • Contributions to travel costs
  • Meal vouchers or meal contributions
  • Refreshments
  • Contributions to sport, culture or past time activities
  • Company events and teambuilding

As a Hotel System Quality Specialist, you will foster and ensure the best quality outcomes for our internal and external customers by ensuring accuracy in operational support. You will collaborate with teams across Expedia to drive better quality, lower risks and ensure the best use of Expedia’s resources. You will embody positive change and lead by example. You will source creative solutions by harnessing data and collaborating across the organization and have complete comfort with data ambiguity and ability to multi-task.

The Hotel Systems Quality Specialist will plan, organise and execute quality assurance efforts including proactive case reviews. Analyze data and determine new quality initiatives such as periodic audits to cover risk areas across the organization. Review workflows and account documentation for accuracy and offer workflow enhancements. Systematically provide analysis on pre and post stages of all Projects and demonstrate value by collaborating across teams to drive down errors and enhance revenue.


Who you are:

  • Impeccable Work ethic
  • Analytical/problem solving and decision making
  • Business Acumen
  • Excellent written and spoken communication skills
  • Cross-functional collaboration and unrelenting focus on solutions
  • Self-motivated and excellent time management skills


What you’ll do

  • Intermediate level demonstrable Excel knowledge (pivot tables, v-look ups, macros)
  • Exposure to SQL queries
  • Quality Assurance experiences (Root cause analysis)


Why join us:  

Expedia Group recognizes our success is dependent on the success of our people.  We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business.  Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.    

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach.  We relentlessly strive for better, but not at the cost of the customer.  We act with humility and optimism, respecting ideas big and small.  We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple.  Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares. 

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.  

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, Vrbo®, Orbitz®, Travelocity®, Wotif®, ebookers®, CheapTickets®, Hotwire®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® Cruise® and SilverRail Technologies, Inc. For more information, visit www.expediagroup.com. 



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