AVAST Software (www.avast.com), maker of the world's most popular antivirus, protects over 400 million computers and mobile devices with our security applications. In business for 30 years, AVAST is one of the oldest companies in the computer security business, with a portfolio covering everything from free antivirus for PC, Mac, and Android, to premium suites and services for business – offered in about 40 languages.
Headquartered in Prague, Czech Republic, with offices in the U.S., Europe, and Asia, AVAST Software employs some of the brightest new talent in the IT industry, from around 30 different nations.
We are currently looking for a skilled professional to join our Prague based Sales Operations Team. This individual will be responsible for maximizing Sales representative effectiveness by conducting needs analysis, designing and facilitating training based on observations within the Sales organisation globally.
Responsibilities:
- Ensure Sales Operations and Sales teams are proficient in the Sales related technology stack
- Create and maintaining training courses to maximize Sales representative effectiveness
- Create on-boarding program for each Sales team
- Create and maintain training documentation
- Propose Sales Ops/Sales process optimisations
- Ensure Sales Operation teams can provide accurate and proactive service towards fulfilling order requests / requirements, integration of orders into internal systems, processing of approved orders
- Responsible for identifying or escalating opportunities to streamline processes and touch points between Sales and other departments
- Support our direct e-shop users with product recommendations, invoice requests and general enquiries.
- Provide support for internal systems, troubleshoot reported issues and creation of tickets for the IT team. Create and maintain Operations CML pages.
Requirements:
- Good English written and verbal is required, advanced German language
- Experienced working in various IT systems (SalesForce, billing systems, analytics tools)
- Previous experienced in providing role-based technical training
- Previous experience in Sales Operations
- Good cooperation and communication skills
- You are very well organized and structured and used to working independently
We offer:
- A truly international and free work environment, dog and children friendly office
- Food and drink provided all day by the company, game room, music studio, fitness center, golf simulator, library, language lessons and much more
- Flexible working hours, home office
- Cafeteria benefit system, multisport card
- 25 days of holiday, 5 sick days
- Contract for an undefined period
Sounds interesting? We´d love to hear from you!
