Operations Support Partner

Project Description

Our client for this project is a leading provider of communications services connecting consumers and businesses through cloud-connected devices worldwide. They provide a robust suite of feature-rich residential and business communication solutions that offer flexibility, portability, and ease-of-use for both landline and mobile phones.

We are looking for a responsible operations assistant to provide professional correspondence and administrative support in a well-organized and timely manner. You will work on a one-to-one basis on a variety of tasks related to Partner channels and communication. You will be communicating with potential partners, sending out contracts, sending out product information, updates on new features and various backend administrative activities.

Main Responsibilities

• Entering potential prospects into a CRM system
• Back end administration
• Direct communication with partner channels
• Contacting third partners
• Handling inquiries
• Sending out information about products / updated information on new features

Your Profile

• Must be proficient in spoken and written English
• Strong Excel/CRM/Office suite competency 
• Strong interpersonal communication skills and a customer-centric approach
• Ability to prioritize and plan workload
• Strong sense of job ownership, adaptable and flexible in nature
• Ability to maintain the highest level of confidentiality
• Ability to self-manage
• Sound process methodology
• Proactive with a positive attitude and work ethics
• Able to multi-task while keeping deadlines
• Hardworking, efficient with a keen eye for detail
• Efficient

We Offer You

• Full-time employment
• Fully paid training
• 20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 days maximum)
• Wellbeing vouchers of 12 000CZK per year (accrual commences after probation, 1 000CZK vouchers/month paid at 6-monthly intervals)
• Meal vouchers (commence after probation period)
• 50% or 100% discounted Multisport membership (www.multisport.cz)
• Ongoing training sessions and personal development endeavours
• Free Czech language classes
• Frequent team building & social events
• Business trips as applicable

Paid Training and Free Development

We provide full training in both sales skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within ICON Communication Centres.

Interested? Here’s the Process …                                                                   

1.     Apply online at www.theiconadvantage.com     

2.     Recruitment Screening Cal  

3.     In-Person Interview  

4.     Follow Up Interview/Assesment           

5.     Hired

Got a question?

We’d love to chat with you! Email us at careers@icon-cc.com or simply call our Talent Acquisition Team on +420 221 709 204 for a chat!

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