Hot Network engineer - Tier 2

Required languages

EnglishIntermediate

Seniority

Mid level

Company

Experis IT

Location

Brno - město

Type of job

Full-time

Required education

Secondary education or professional training with school-leaving exam

Category

IT jobs

  • Superior medical care
  • Retirement or life insurance contributions
  • Extra holidays
  • Courses and training
  • Contributions to sport, culture or past time activities
  • Company events and teambuilding

Do you enjoy networking? Are you looking for an interesting job opportunity in Brno where you can utilize your CCNA knowledge? Here you are in the right place!

 

JOB DESCRIPTION

☑️ Multi-platform Cisco support

☑️ Assists users to identify and solve complex connection/communication problems

☑️ Direct customer and account team interface providing day to day network support

☑️ Manage trouble investigation, isolation, and steady-state recovery

☑️ Workload breakdown: most of the incidents are related to high-end MPLS solutions at their edge (CE-PE), monitored proactively by an automated alerting system; along with that, also proprietary low-end VPN tunneling solutions are supported, with a mixed reactive-proactive model. A number of cases regard other VoIP solutions.


CANDIDATE´S PROFILE

✅ Fully CCNA qualified or relevant experience

✅ English proficiency in both verbal & written form

✅ Flexibility to work either 12 hr shifts (weekends, nights, and national holidays) or day 8 hr shifts (Mon – Fri). This depends on business requirements.

✅ Experience of customer service ideally gained in a customer-facing environment


WE OFFER

☑️ Grow your skill base, we will support your technical development

☑️ Be part of a vibrant international team

☑️ 1 extra week of holiday (5 weeks in total)

☑️ Meal vouchers

☑️ Special discounts for gyms, opticians

☑️ Team building events

☑️ Employee referral bonus


CONTACT

Tereza Svobodová

+420 703 865 334



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