Junior Technical Support + German

Required languages

GermanProficientEnglishAdvanced

Seniority

Junior

Company

Hays CZ

Location

Prague

Type of job

Full-time

Required education

Secondary education or professional training with school-leaving exam

  • Bonuses
  • Retirement or life insurance contributions
  • Meal vouchers or meal contributions
  • Courses and training
  • Sick days

Your new company 

For our client, a well-known international technology company with their SSC based in Prague.

Your new role 

You will be responsible for delivery and support of end-users via ticketing system, live chat and phone calls. You will be also responsible for interaction with customer, processing their information and responding to inquiries. Another responsibilities that you can expect: diagnoses and solution for hardware and software issues, identifying and escalating priority issues etc.


What you'll need to succeed 

We are seeking passionate IT candidates, who are willing to co-operate with others, communicate clearly and accurately. Ideally candidates that have experience in customer service, who are able multitask and able to work under pressure in dynamic environment.

You have to be fluent in English and also German language.


What you'll get in return 

- Ability to work for international company

- 25 days of vacation

- 5 sick days

- Meal vouchers

- Pension Insurance Contribution

- Multi Sport Card

- Cafeteria at work etc.


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



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