Jobs in Prague

Hot IT Support with German for Beginners & Experienced

Required languages

GermanAdvancedEnglishAdvanced

Seniority

Specialist

Location

Prague

Type of job

Full-time

What is about gaining or expanding your skills in IT? The role of the IT Helpdesk is ideal for absolute beginners (Level 1) or for candidates with some experience (Level 2). Moreover, you will practice German and English on a daily basis + will work in the multicultural environment communicating with people from different countries. This great opportunity is open at the stable IT company with a headquarter in the USA and with one of the biggest offices in Prague 4 Pankrac. The company provides IT solutions for its clients worldwide.


About the job:

  • Providing Technical Support to customers in German & English languages
  • Assistance in solving issues related to Software & Hardware (logon, passwords, Internet connection, SW/HW issues, etc)
  • Only day time shifts Monday-Friday
  • Communication via phone and email
  • Work with ticketing system
  • Close cooperation with the other team members

 

Your profile:

  •  German & English - strong B2 or native speaker  
  •  Previous experience in customer service is an advantage. Full IT training is provided.
  •  For Level 2 - similar previous experience in IT helpdesk.
  •  Focus on the customer, good problem-solving skills 


 Your reward:

  • Attractive remuneration according to your level of expertise
  • A rich package of benefits (5 weeks of vacation, sick days, meal vouchers, cafeteria     system, multisport card, relax room, refreshment on site, etc)
  • Initial training and support of your experienced colleagues
  •  Possibility for professional and personal development
  •  Work in a leading company with a world-known name
  •   An amazing feeling of helping people
  •   Daily use of foreign languages
  •   Work in the international team 


Does it sound interesting? Apply right now and get your dream job! 



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