Hot IT support with German

Are you a native German speaker? Or do you have a C2 certificate in German?


Required languages

GermanProficientEnglishAdvanced

Salary

CZK 42,000 - 53,000

Seniority

Junior

Company

ManpowerGroup

Location

Prague

Type of job

Full-time

  • Mobile phone
  • Retirement or life insurance contributions
  • Contributions to travel costs
  • Meal vouchers or meal contributions
  • Extra holidays
  • Courses and training
  • Caffeteria
  • Contributions to sport, culture or past time activities
  • Sick days

We are looking for native German speakers or certified C2 German speakers to join our IT helpdesk team in Prague! We offer the opportunity to become an IT expert with an international background. You will also have a unique possibility to shape and develop the CSC brand on the Czech market. You will be an essential part of our success and that is why your career progression is of paramount importance for us.


Job description:

  • daily communication with customers via phone and email
  • working closely with other team members and supporting teams in resolving open issues
  • logging and tracking requests, maintaining history records
  • understanding computerized data entry systems and uses of these systems to track activities


Your profile:

  • proficiency in German and English
  • good communicative skills
  • good analytical and problem solving skills
  • strong customer focus, willingness to support
  • previous experience is not necessary but it would be an advantage


What we offer:

  • competitive salary and attractive benefits
  • stable employment and high standards of work
  • the opportunity to work in a multicultural company
  • career development within a global structure
  • friendly and dynamic work environment


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