Jobs in Prague

Hot IT Support with German - 1st and 2nd Level

Suitable for Beginners and Experienced


Required languages

GermanAdvancedEnglishAdvanced

Seniority

Junior

Location

Prague

Type of job

Full-time

Category

IT jobs

  • Mobile phone
  • Retirement or life insurance contributions
  • Meal vouchers or meal contributions
  • Extra holidays
  • Courses and training
  • Caffeteria
  • Contributions to sport, culture or past time activities
  • Sick days
  • Company events and teambuilding

What is about gaining or expanding your skills in IT? The role of the IT Helpdesk is ideal for absolute beginners (Level 1) or for candidates with some experience (Level 2). Moreover, you will practice German and English on a daily basis + will work in the multicultural environment communicating with people from different countries. You will work for Proservia – IT division of ManpowerGroup. Proservia offers a full range of services in the field of architecture, transformation and outsourcing to support customers in their daily challenges around their IT. The company also is a great place of work – it has strong culture and values, rewards and recognition which contribute to employees’ motivation and satisfaction.


About the job:

  • Providing Technical Support to customers in German & English languages
  • Assistance in solving issues related to Software & Hardware (logon, passwords, Internet connection, SW/HW issues, etc)
  • Only day time shifts Monday-Friday
  • Communication via phone and email
  • Work with ticketing system
  • Close cooperation with the other team members

 

Your profile:

  •  German & English - strong B2 level or native speaker  
  •  Previous experience in customer service is an advantage. Full IT training is provided.
  •  For Level 2 - similar previous experience in IT helpdesk (solving Windows OS, MS Office products and other computer related issues).
  •  Focus on the customer, good problem-solving skills 


 Your reward:

  • Attractive remuneration according to your level of expertise
  • A rich package of benefits (5 weeks of vacation, sick days, meal vouchers, cafeteria     system, multisport card, relax room, refreshment on site, etc)
  • Initial training and support of your experienced colleagues
  •  Possibility for professional and personal development
  •  Work in a leading company with a world-known name
  •  An amazing feeling of helping people
  •   Daily use of foreign languages
  •   Work in the international team 


Does it sound interesting? Apply right now and get your dream job! 



Apply for this job

Verification code
Apply for job