IT Support Specialist and Facilities Coordinator

Seniority

Mid level

Location

Prague

Type of job

Full-time

Required education

University

Category

IT jobs

  • Notebook
  • Meal vouchers or meal contributions
  • Extra holidays
  • Courses and training
  • Refreshments
  • Company events and teambuilding
  • More than 5 weeks of vacation

 IT Support Specialist and Facilities Coordinator


You will work in a small IT team covering 300 people. We are looking for someone who is able to cover IT and facilities side.


Responsibilities:


IT Support Specialist duties


  • Provide required user support both on-site and remotely as needed.
  • Follow up with users, walk them through problem solving-process to resolution and provide feedback.
  • Ensure proper recording and documentation of IT equipment.
  • Logging and processing support calls.
  • Installing and configuring computer hardware, software, systems, networks, printers and – scanners.
  • Setting up accounts for staff, provide training and maintenance.
  • Investigating, diagnosing and solving computer software and hardware faults.
  • Repairing equipment and replacing parts and managing stocks of equipment, consumables and other supplies.
  • Obtaining replacement or specialist components, fixtures or fittings.
  • Maintaining records of software licenses.


Security/Facilities Duties:


  • Enforce physical site security policies, establishing and verifying badge policies, internal security audits, managing reception service desk security rules, checklists and visitors logs ;
  • Managing facility premises’ local suppliers, coordinating the interventions to fix broken parts, fixing meeting rooms technical equipment’s, and testing working status of common areas (i.e. 1-to-1 meeting rooms, training rooms…)


Requirements:


  • At least 2-year experience in a similar position.
  • Native Czech/Slovak and English at a communicative level (daily communication with colleagues from different countries).
  • Independence, teamwork, openness, and fairness are your strengths.
  • Good knowledge of:

-Active Directory

-Cisco Networking (switches, routers)

-Cisco Telephony (VOIP)

-Avaya Telephony


What do we offer?


  • 25 days of fully paid holiday.
  • Language courses directly at the workplace (fully paid immediately after the trial period).
  • Meal vouchers worth CZK 109 with the participation of the employer.
  • 3 times a week fresh fruit right in the office.
  • Drinking regime also provided (tea, water, coffee).
  • Multisport card.
  • Daily use of foreign languages, especially English.
  • Game corners (ping pong, football), relaxation zones and terraces (for smokers and non- smokers), fully equipped kitchenettes.
  • Around the building, there are plenty of restaurants that are also vegan-friendly.
  • A team that is fair and human at all times, including corporate governance.


We are looking forward to your CV and cover letter.



Apply for this job

This listing has expired

Click below to see other similar positions available now.

See other positions