Jobs in Brno - město

IT Service Desk with Finnish or Swedish

Company Accommodation after relocation


Salary

CZK 28,000 - 45,00060200

Seniority

Junior

Location

Brno - město

Type of job

Full-time

Required education

Education not important

  • Bonuses
  • Meal vouchers or meal contributions
  • Courses and training
  • Contributions to sport, culture or past time activities
  • Company events and teambuilding

Do you have an interest in technology and love learning new skills?


A global leader in IT services is looking for both junior and senior candidates to join their team!


Help investigate issues relating to problem management and provide support to users in a modern international office in the centre of Brno!


In this role, you will:

- Provide high-quality 1st line support to users

- Actively troubleshoot to identify, assess, record, resolve and / or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner

-Escalate an incident or troubleshoot tickets according to the company escalation procedure


The successful candidate should be a goal-driven and enthusiastic team player, with excellent communication skills and a proven problem-solver. If this is you, we'd love for you to apply today.



Requirements:


- Fluent Finnish or Swedish

- Fluent English

- Excellent communication skills

- Excellent problem-solving skills


Experienced candidates should have:

- Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office

- Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions

- Experience of working in a busy ICT service desk environment



Benefits:


- Monthly performance bonuses

- Meal vouchers

- Multisport card

- 5 weeks holiday

- Language courses

- Accommodation for up to 2 weeks if relocating to Brno 

- Excellent training opportunities




Apply for this job

This listing has expired

Click below to see other similar positions available now.

See other positions