Jobs in Prague

Hot IT Service Desk Analyst Wanted

Salary

CZK 39,000

Seniority

Student

Company

Experis

Location

Prague

Type of job

Full-time

Category

IT jobs

  • Bonuses
  • Courses and training

If you are a fresh graduate, speak French have a passion for IT and want to start your career in the world’s leading independent, end-to-end IT services company this offer for you.

JOB DESCRIPTION

  • Recommendation of solutions and resolution of problems across a variety of IT platforms to minimize the impact of IT changes on business
  • Logging and tracking requests, maintaining history records
  • Understanding computerized data entry systems and uses of these systems to track activities
  • Maintaining composure in critical situations
  • Working closely with other team members and supporting teams in resolving open issues
  • Daily communication with customers via phone and email
  • First-month training (fully paid)

CANDIDATE PROFILE

  • Speak fluent French. Fluency in other languages is an advantage.
  • Previous experience in the IT help desk capacity or customer service background will be an advantage
  • Experience in Lotus Notes troubleshooting will be an asset
  • Strong customer focus, willingness to support
  • Good general communication skills
  • Good analytical problem-solving skills
  • Prague based

WE OFFER

  • The opportunity to work in a multicultural company.
  • Stable employment and high standards of work.
  • Competitive salary with attractive social fund and benefits.
  • Friendly and dynamic work environment.
  • 5 holiday weeks(3 sick days yearly)
  • Meal Voucher,Contribution to Public Transportation,MultiSport ,Pension and Life insurance, BENEFLEX
  • Mobile telephone




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