Hot IT Customer Care Representative

No previous experience required!


Required languages

EnglishAdvanced

Seniority

Mid level

Company

Manpower Group

Location

Brno - město

Type of job

Full-time

Required education

Secondary education or professional training with school-leaving exam

  • Superior medical care
  • Courses and training
  • Caffeteria
  • Sick days

Are you fluent in English? Do you want to work full-time in an international company in Brno in the Czech Republic? Are you the type of person who gets satisfaction from solving problems? Send me your CV and we can talk it over!


Job description:

You will answer incoming support related phone calls as the first line of contact for the company and help customers with their issues.

The customers will contact you with technical problems related to company products - how to reset a password, how to set up the router, information about the products, etc.

Because of the time difference between you and the customer you need to work in a shift system. The employer realizes it's not always easy and that's why you get 50% extra during night and weekend shifts.


Candidate profile:

Advanced spoken English (B2-C1 level).

Basic knowledge of communication technology, e.g., INTERNET, TV, PHONE, etc.


We offer:

A basic salary of 28.000 – 33.000 CZK + bonuses if you work during nights or weekends. You will get company benefits such as meal vouchers, 25 days of holidays, education, sick-days, and various other benefits. This is a great opportunity to use your language skills on a daily basis, work in an international environment and gain valuable experience and knowledge.

Advantage! If you have technical education, experience in customer care, or native level of English, you will get a higher salary based on your skills.

Don’t miss your chance! Send me your CV and wait for my call.

Contact me with your English CV or call me on +420226257586



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