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Hot Interpreting Key Account Manager

Salary

CZK 35,000 - 40,000

Seniority

Junior

Company

Solten s.r.o.

Location

Prague

Type of job

Full-time

Required education

Bachelor

  • Flexible working time
  • Meal vouchers or meal contributions
  • Company events and teambuilding

Solten is an international group specialized in linguistic services, for which we provide services in all language combinations in all fields of expertise, as well as in professional event management.


For its European Operation Centre in Prague, the Solten group is currently looking for an


Interpreting Key Account Manager


POSITION TASKS:


  • Managing clients‘ accounts on Interpreting services (social and conference interpreting)

-     Handling requests of clients

-     Collaborating with the Department Manager/Director, Interpreting Account Managers and the Business Development team

-     Analyzing the interpreting needs of clients

-     Following criteria agreed on with clients related to a tender

-     Recruiting interpreters for the needs of clients, according to missions and clients´ criteria

-     Negotiating fees and conditions with interpreters

-     Working closely with the Partners Department regarding interpreters’ sourcing and XTRF profiles

-     Creating a tailor-made offer for each customer request

-     Creating quotes and following projects

-     Developing partnerships with new equipment companies in geographical regions closed to specific clients

-     Negotiating prices and terms with suppliers

-     Encouraging clients to anticipate their future needs and include Solten in the process

-     Managing projects, coordinating teams of freelance interpreters and supervising interpreting equipment and logistic tasks

-     Types of projects managed: all types of interpreting (linking, consecutive, simultaneous, whispering, telephone), from 1 to 25 languages, as well as related services (audiovisual equipment, travel and hotels, etc.)

-     Type of clients : public, key accounts, SMEs, international organizations

-     Working closely with the Financial Department regarding payments, invoicing

-     Sharing feedback on account management and project coordination in order to improve Solten’s process and to spare time

 

  • Ensuring customer´s satisfaction, management of company processes in accordance with ISO 9001 certified quality system 
  • Developping business opportunities
  • Participating in offers to public or private tenders : occasionally
  • Attending weekly team meetings

  

CANDIDATE´S PROFILE:


  • Excellent French level
  • Very good level of spoken and written English mandatory
  • Good analytical capacity and adaptability
  • Editorial/writing skills
  • Be able to organise and prioritise the work load
  • Be diligent to maintain a high level of quality
  • Have multi-tasking skills and be able to deal with several projects running simultaneously
  • Knowledge of project coordination
  • Good communication skills over the phone and by email
  • Knowledge of the translation/interpreting environment would be a plus


WE OFFER:


  • Complete training for this position
  • Full-time contract, preferably beginning of July
  • Flexible working hours based on shifts upon agreement among team members (between 08:00-19:00)
  • Competitive base salary according to experience
  • Meal vouchers 100 Kč per day, Prague Transport Card 100% covered
  • Free language courses
  • Team Building activities, after work meet-ups, etc.
  • Modern office in Prague, 100 metres from Flora metro station (3 stops from the city centre)
  • Real opportunities for quick personal and career growth, communication in English and French on a daily basis and a strong multicultural environment


Join our young and motivated team, working for an international, challenging and fast-growing company.



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