Hot International Move Coordinator

Customer service specialist in an international logistics environment


Seniority / Experience

GraduateIndustry specific experience a plus

Location

Prague

Type of job

Full-time

Required education

Bachelor

  • Bonuses
  • Mobile phone
  • Meal vouchers or meal contributions
  • Courses and training
  • Sick days
  • Company events and teambuilding
  • Opportunity to make up for work hours
We are an International Moving Company, looking for talented people who are not afraid to step out of their comfort zone.

Servant Leadership - a company with a heart
Profit is only part of our vision of success. Customer satisfaction and the well-being and growth of our employees are paramount to the company values we represent and uphold. We strive for open communication, an employee policy that values workers at all levels, and a safe workplace.

About the job
This is not a job for everyone. We are looking for leaders, not followers. Innovation and growth are part of our company DNA. Initially you will be tasked with basic assignments, from call handling to data-entry, but you will receive constant training and will gradually gain responsibilities. There are many opportunities for growth, but it will be up to you to set the pace.

Tasks
• Pro-active management (not sales) of international moves ‘door-to-door’, from initial inquiry until final invoicing
• Daily communication via phone and email with our customers (international expat community) and other stakeholders
• Updating of all records and databases
• Pro-actively solving any issue as soon as it arises, keeping all relevant parties informed
• Procurement of services from suppliers, making sure costs remain within budget and quality is at the required level
• Active input to internal improvement projects

Requirements
• Fluency in English and / or fluency in German
• Good computer skills
• High level of accuracy
• Not afraid to step out of your comfort zone
• Ability to work under stress in a hectic environment

Join our team
If you are looking forward to join our team, please apply! The recruitment process can contain different interviews and an assessment.

Place of work: Modletice (shuttle from Opatov Metro Station is available)

About Voerman
Voerman Czech is part of the Voerman Group. During it’s 30 years of existence, the Voerman Group grew into a major player in the global mobility industry. Oriented globally, the organization is run from its head office in The Hague, with branches in Prague and Moscow as well as in other locations. The Voerman Group provides a complete package of mobility services, ranging from international removals & relocation services to large logistic projects. For further information on Voerman, please visit: http://www.voerman.com.

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