Inbound & Outbound Sales Consultant

Start dates in January & February 2020


Required languages

EnglishProficient

Seniority

Junior

Location

Prague

Type of job

Full-time

Category

Sales jobs

  • Bonuses
  • Sales commission
  • Meal vouchers or meal contributions
  • Courses and training
  • Refreshments
  • Contributions to sport, culture or past time activities
  • Company events and teambuilding

Our client for this project is a leading provider of communications services connecting consumers and businesses through cloud-connected devices worldwide. They provide a robust suite of feature-rich residential and business communication solutions that offer flexibility, portability, and ease-of-use for both landline and mobile phones.


Main Responsibilities

  • Manage new business leads and converting them into new customers
  • Responsible for the inbound & outbound calls with a view to generating new business
  • Update and manage CRM software with customer data
  • Communicate effectively and professionally with customers while managing a calendar of call backs to potential business
  • Work as part of a team supporting colleagues where necessary
  • Focus on continually achieving and exceeding targets


Sales Skills

  • You will be able to demonstrate excellent presentation skills and be able to pitch Vonage’s hosted product via the Telephone, and virtual mediums.
  • You will have the ability to train, educate and or inform Vonage customers on the Vonage hosted product and broader technologies.
  • You will be able to articulate the benefits both from a user, and commercial aspect of the Vonage hosted telephony service.
  • You will be able to identify, develop and close sales opportunities.
  • You will be the expert for Vonage hosted products and associated services.
  • You will be informed and knowledgeable of the continuously changing telephony market.


Key Personal Skills

  • Excellent Listening and Questioning skills
  • Be able to interact confidently with potential/current/internal customers.
  • A team player
  • Problem-solving skills that are effective and deliverable.
  • Totally Customer Focused
  • Able to prioritise
  • Have an attention to detail.
  • Resilience, a tenacity to win
  • Motivated Self Starter


Key Competencies required for the role

  • Problem Solving – Resolve complex issues and develop workable solutions.
  • Communication – Has a high impact to inspire and motivate others.
  • Inspiring Success – Creates expectations of success within the department.
  • Negotiating and Influencing Others – Uses different influencing and negotiating strategies.
  • Quality Orientation – Schedules activities to achieve successful completion of a task or project.
  • Team Working – Works co-operatively with others.


Knowledge & Experience required for the role

  • Excellent English language skills. Written and spoken
  • Excellent presentation skills
  • Interest in the telecommunication /software industry
  • Sales experience in a technical environment preferable
  • Knowledge of telecommunication industry / VOIP services preferred
  • Ability to communicate at various levels internally and with mid/senior management prospects
  • Salesforce experience as an advantage


We Offer You

  • Full-time employment (12-month contract including a 3-month probationary period)
  • Fully paid training, paid overtime, no weekend shifts, some evening shifts
  • 5 000CZK monthly performance-based bonus (paid monthly)
  • High client incentives (Paid monthly & quarterly)
  • 12 000CZK yearly wellbeing vouchers (accrual commences after probation – 1 000CZK tax-free vouchers/month paid at 6-monthly intervals)
  • 20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum)
  • 50% or 100% discounted Multisport membership (www.multisport.cz)
  • Meal vouchers (commence after probation period)
  • Frequent team building & social events
  • Business trips as applicable
  • Ongoing training sessions & personal development endeavours
  • Free Czech language classes
  • An international work environment centrally located in Karlin


Paid Training and Free Development

We provide full training in both sales skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within ICON Communication Centres.


Interested? Here’s the Process …

1. Scroll down and complete the application form below.

2. Recruitment Screening Call

3. In-Person Interview

4. Follow Up Interview/Assessment

5. Hired!


GOT A QUESTION?

We’d love to chat with you! Email us  or simply call our Talent Acquisition Team on +420 221 709 204 for a chat!



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