Hot Front Office Senior Specialist with French

Required languages

FrenchAdvancedEnglishAdvanced

Seniority

Senior

Location

Prague

Type of job

Full-time

Required education

University

Category

Logistics jobs

  • Bonuses
  • Meal vouchers or meal contributions
  • Courses and training
  • Contributions to sport, culture or past time activities
  • Home office

This is a great opportunity to join an international company with inquisitive, collaborative and supportive leadership team. If you are highly-motivated with high level of energy, who eager to learn and develop.


And are you looking for the challenge by having a deep drive to success? 

Apply now to achieve our shared ambitions.


Job overview:


Front Office Senior Specialist provide an enthusiastic approach to ensure that resolutions are brought to the customers. This position rotates duties for working with other internal departments to ensure a satisfactory solution.


Responsibilities and duties:

  • Being the first point of contact to final resolution for the French speaking customers
  • Delegate the customer request resolutions with all internal stakeholders: (Order Taking Team, Sales Team, Finance Department, Invoicing Team, etc.)
  • Ensure that all requests are treated according to agreed SLAs


Qualifications:

  • Fluent in French and English
  • MSc degree of economics or equivalent combination of education and experience
  • Computer skills in SAP, Salesforce, similar ERP, or Internal platforms in addition to experience with MS Office, Excel, Word, and Outlook.
  • Strong time management and organizational skills
  • Ability to manage multiple tasks and meet deadlines


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