Erp Supply Support Specialist – Unifield

Required languages

EnglishAdvanced

Seniority

Senior

Location

Prague

Type of job

Full-time

Category

IT jobs

  • Mobile phone
  • Notebook
  • Flexible working time
  • Courses and training
  • Refreshments
  • Sick days
  • Home office
  • Company events and teambuilding
  • 13th salary
  • Foreign business trips
  • Dog-friendly office
  • Children-friendly office
  • Budget for personal development and growth

You have a unique opportunity to be a part of this implementation journey. As an ERP Supply Support Specialist - UniField you will be in charge of providing 3rd level support for UniField ERP tool. You will be also responsible for providing maintenance and evolution of the application.


Your responsibilities:

*Automated Testing - writing Test Cases, preparing and maintaining master data in test environments

*Updating and maintaining Supply documentation such as user manuals and their translations 

*Request Management - answering questions on the “how to” use the system 

*Incident Management - reviewing, analyzing and qualifying reported issues

*Providing functional support and training to support teams 

*Assisting the ERP Support Manager for any other Supply related issues


Your profile:

*Minimum two years of experience in supply/logistic positions 

*At least two years in supporting the deployment/support of an IS tool (preferably an ERP)

*Fluent in English (French language is a strong advantage)

*Experience in a ticketing system (JIRA is an advantage)

*Strong MS Office skills (Excel – PowerPoint)

*Knowledge of databases management/SQL is a plus

*Strong in analysis and synthesis

*Team spirit 

*Strong motivation for working in humanitarian sector


About the organization:

Médecins Sans Frontières (MSF) / Doctors Without Borders is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters, and healthcare exclusion. MSF offers assistance to people in need and irrespective of race, religion, gender, or political affiliation. MSF’s actions are guided by medical ethics and the principles of impartiality, independence, and neutrality. Over 90% of the organization’s funding comes from individual private donors giving small amounts.


The organization was founded in 1971 in France by a group of doctors and journalists in the wake of war and famine in Biafra, Nigeria. Their aim was to establish an independent organization that focuses on delivering emergency medicine aid quickly, effectively and impartially. Three hundred volunteers made up the organization when it was founded: doctors, nurses and other staff, including the 13 founding doctors and journalists.


Today, MSF is a worldwide movement of more than 42,000 people working in 21 sections, 12 branch offices, 5 Operational Centres and three supply centres worldwide. There are as many IT departments as sections, and together they support more than 22,000 system users spread over MSF offices and missions across the globe. To gain in efficiency and improve end-user experience, MSF has decided to build its own Shared IT Services (SITS) Centre in Prague.


Benefits:

*Rewarding and meaningful work in a young, dynamic, and rapidly growing international organization

*13th month pay

*25 days of holiday per year

*6 sick days per year

*Flexible working hours, home-office

*Training budget of 1000 EUR per employee/year; Language courses

*Free public transport

*Nominal financial contribution for employees with children

*Extended paternity leave for fathers

*Standard medical care

*Free refreshment at the workplace ­- drinks and fruits

*Dog/baby friendly office, relax rooms, play zones

*Team buildings and family days

*Possibility to go for a "sabbatical leave“/mission, once per 3 years



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