Jobs in Brno - město

New Project: Employee Support in HR Dutch+english

Seniority

Junior

Company

Adecco

Location

Brno - město

Type of job

Full-time

Required education

Secondary education or professional training with school-leaving exam

  • Bonuses
  • Discount on company products or services
  • Retirement or life insurance contributions
  • Extra holidays
  • Courses and training
  • Contributions to sport, culture or past time activities
  • Contributions to education
  • Sick days
  • Company events and teambuilding
  • More than 5 weeks of vacation

Do you command both DUTCH and ENGLISH at a communicative level?

Do you want to be a part of a multicultural team?

Do you have a procustomer approach?


Yes? Great! We are seeking you for the position EMPLOYEE / CUSTOMER SUPPORT in Brno! :-)


On this position you will:

▪ Provide support to other colleagues in HR opearations in EMEA area

▪ Handle incoming phone calls, live chats and receive and process incoming work through a ticket management system

▪ Use procedures, policy manuals and other reference materials to assist in answering and resolving employee/manager inquiries

▪ Document all employee inquiries and issues

▪ Conduct frequent review of Frequently Asked Questions, policies, procedures to identify steps needed to answer customer inquiries

▪ Report unusual events


We require:

▪ DUTCH and ENGLISH at communicative level (both at least B2 level)

▪ Knowledge of other language (German, French, Italian, Polish, ...) is an advantage

▪ Experience in customer service, call centers and in corporate environment is an advantage

▪ Good computer skills (Microsoft Office, in particular Excel, Word, and PowerPoint)

▪ Communication skills with a strong customer service attitude

▪ Ability to prioritize and multitask


We can offer to you:

▪ Motivating salary

▪ Friendly and multinational team

▪ Opportunities for professional development and career growth

▪ 25 days of vacation + 2 sick days

▪ wellness bonuses - 11.600 CZK/year

▪ Many company activities (massages, joga classes, workshops, team-buildings)

▪ Relax room

▪ Nice atmosphere

▪ Attractive location Brno-center




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