Hot Dutch Customer Support

Required languages

DutchAdvancedEnglishAdvanced

Seniority

Junior

Location

Prague

Type of job

Full-time

  • Bonuses
  • Mobile phone
  • Notebook
  • Meal vouchers or meal contributions
  • Courses and training
  • Contributions to sport, culture or past time activities
  • Home office

Our client is known for integrity, technological leadership and world-class workforce. You will be working in a Family-Friendly culture. You will become an important member of a multinational team which is in daily contact with customers from Dutch speaking countries and help to solve various requests and inqueries.


Description:


  • Coordinating with other functions to ensure order related issues are worked and communicated back to customer in a timely manner
  • Maintaining a strong business relationship with assigned customers
  • Playing a key role to ensure a positive customer experience
  • Providing information and updates related to order status, product returns, complaints and claims
  • Account Receivable activities
  • Cooperating with sales and other teams


Requirements:


  • Fluent English and Dutch is a must
  • Previous experience related to customer service, logistics
  • Very good communication and organisational skills



Would you like to have a call and discuss this job opportunity? Please send us your CV in English and we will contact you!



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