Digital Tourism Specialist with Dutch

Start on the 02.01.2020 or on the 01.02.2020


Required languages

DutchEnglishAdvanced

Seniority

Junior

Location

Prague

Type of job

Full-time

Category

Sales jobs

  • Bonuses
  • Meal vouchers or meal contributions
  • Courses and training
  • Refreshments
  • Contributions to sport, culture or past time activities
  • Company events and teambuilding

Our client for this project is the world’s leading online marketplace for the vacation rental industry. The successful candidate will be an account manager for the market of your spoken language, meaning that on a daily basis you will be responsible for the inbound and outbound, calling and management, of both prospective and existing customers. You will be in charge of consulting, advising, and providing pay-per-booking solutions to holiday-rental property owners to build long-term business relationships with them, while optimising the quality of their listings and increasing their ROI.


Main Responsibilities

  • Calling the Dutch market during their business hours to acquire new business and maintain existing business for our client by selling subscription-based solutions to vacation rental property owners.
  • Correctly match the best product to the customer’s specific needs.
  • Nurture clients throughout the sales process, from start to close.
  • Provide customers with an excellent sales experience and build long-term business relationships.
  • Use an array of systems and tools to provide best-in-class service.
  • Meet the daily/weekly personal and team targets.
  • Stay up to date on vacation rental market trends.
  • Maintain an understanding of the holiday rental marketplace including competitors.
  • An average of 100 short calls (inbound and outbound) per day.
  • Some of your time may be spent on back office activities, including systems logging, CRM management, benchmarking, and case studies.


Your Profile

  • Native level proficiency in Dutch language
  • 1 year relevant experience in sales/pre-sales/tele-marketing/lead generation or similar position
  • Strong interpersonal communication skills and a customer-centric approach
  • Ability to work independently, proactively identify complexities, and maintain ownership of issues
  • Ability to self-direct, as necessary, and make good judgments based on information available
  • Familiar with or able/willing to quickly learn multiple internal systems
  • Solid understanding of Internet technologies
  • Strong written and verbal communication skills
  • Desire to learn & succeed
  • Excellent telephone manner
  • Ability to work independently and be self-motivated


We Offer You

  • Full-time employment (12-month contract)
  • Fully paid training, paid overtime, no weekend or evening shifts
  • Attractive bonus scheme
  • 12 000Kč/year in wellbeing vouchers (accrual of 1000Kč/month in tax-free vouchers, commences after probation and is paid at 6-monthly intervals)
  • 20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum)
  • 50% or 100% discounted Multisport membership (www.multisport.cz)
  • Meal vouchers (commence after three months)
  • Frequent team building & social events
  • Business trips as applicable
  • Ongoing training sessions & personal development endeavours
  • Free Czech language classes
  • A diverse international work environment with global brands in centrally located Karlin


Paid Training And Free Development

We provide full training in both sales skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within ICON Communication Centres.


Interested? Here’s The Process …

1. Scroll down and complete the application form below.

2. Recruitment Screening Call

3. In-Person Interview

4. Follow Up Interview/Assessment

5. Hired!


Got A Question?

We’d love to chat with you! Email us or simply call our Talent Acquisition Team on +420 221 709 204 for a chat!



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