Digital Tourism Specialist - American Market

September Start : US business hours: 15.30 - 1 AM (Prague time)


Required languages

EnglishProficient

Seniority

Junior

Location

Prague

Type of job

Full-time

Required education

Secondary education or professional training with school-leaving exam

  • Bonuses
  • Sales commission
  • Contribution to vacations or recreational activities
  • Meal vouchers or meal contributions
  • Courses and training
  • Company events and teambuilding
Hello there! thank you for your interest!

Our client for this project is the world’s leading online marketplace for the vacation rental industry. The successful candidate will be an account manager for the market of your spoken language, meaning that on a daily basis you will be responsible for the inbound and outbound, calling and management, of both prospective and existing customers. You will be in charge of consulting, advising, and providing pay-per-booking solutions to holiday-rental property owners to build long-term business relationships with them, while optimizing the quality of their listings and increasing their ROI (Return on Investment).

Main Responsibilities

Calling the US market during their business hours to acquire new business and maintain existing business for our client by selling subscription-based solutions to vacation rental property owners.
Correctly match the best product to the customer’s specific needs.
Nurture clients throughout the sales process, from start to close.
Provide customers with an excellent sales experience and build long-term business relationships.
Use an array of systems and tools to provide best-in-class service.
Meet the daily/weekly personal and team targets.
Stay up to date on vacation rental market trends.
Maintain an understanding of the holiday rental marketplace including competitors.
An average of 100 short calls (inbound and outbound) per day.
Some of your time may be spent on back office activities, including systems logging, CRM management, benchmarking, and case studies.

Your Profile

Native level proficiency in the English language
1 year relevant experience in sales/pre-sales/tele-marketing/lead generation or similar position is desired
Strong interpersonal communication skills and a customer-centric approach
Ability to work independently, proactively identify complexities, and maintain ownership of issues
Ability to self-direct, as necessary, and make good judgments based on information available
Familiar with or able/willing to quickly learn multiple internal systems
Solid understanding of Internet technologies
Strong written and verbal communication skills
Desire to learn & succeed
Excellent telephone manner
Ability to work independently and be self-motivated

We Offer You

Full-time employment (12-month contract including a 3-month probationary period)
Fully paid training, paid overtime, no weekend or evening shifts
Attractive bonus scheme
12,000Kč/year in wellbeing vouchers (accrual of 1,000Kč/month in tax-free vouchers, commences after probation and is paid at 6-monthly intervals)
20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum)
50% or 100% discounted Multisport membership (www.multisport.cz)
Meal vouchers (commence after probation period)
Frequent team building & social events
Business trips as applicable
Ongoing training sessions & personal development endeavours
Free Czech language classes
A diverse international work environment with global brands in centrally located Karlin

Paid Training and Free Development

We provide full training in both sales skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within ICON Communication Centres.

Interested? Here’s the Process …

1. Scroll down and complete the application form below.
2. Recruitment Screening Call
3. In-Person Interview
4. Follow Up Interview/Assessment
5. Hired!

GOT A QUESTION?

We’d love to chat with you! Email us at careers@icon-cc.com or simply call our Talent Acquisition Team on +420 221 709 204 for a chat!

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