Mid level : Digital Sales Account Manager

Required languages



CA Technologies



Type of job



Mid level




Sales jobs

As a Digital Account Manager, you will be responsible for positively impacting the relative attributes to the account including customer satisfaction, NCV growth, share of wallet and the successful introduction of new solutions. Ultimately, this position owns the respective quota for his/her territory, product and/or account segment covered. This will be accomplished by gaining an understanding of the clients' business and the industry in which they compete, the corresponding IT initiatives, identifying needs which CA can help resolve, developing compelling business value proposals for our solutions and ultimately closing business over the phone. This position is further responsible for developing and maintaining trusted relationships with senior level decision makers and other key buyers within the assigned account(s).


Identify and qualify new and expanded sales opportunities to determine their viability and alignment to the customer's and CA's business objectives.

Support company growth by meeting or exceeding revenue quota goals on monthly, quarterly, and yearly basis

Manage opportunities and transactions to ensure long-term stability and sustainability of book-of-business.

Manage, measure and accurately forecast financial outcomes.

Demonstrate intermediate proficiency in proposal development, negotiation and closing.

Develop, maintain and manage business plans to attain financial targets.

Demonstrate understanding of the customer's business and operational processes.

Effectively and compellingly communicate CA's capabilities to address IT needs that support the customer's business objectives.

Marshal the appropriate internal and partner technical resources to demonstrate CA's advantages to the customer.

Build and maintain relationships with key executives and decision makers.

Demonstrate working knowledge and adherence to CA's Code of Ethics and compliance requirements.

Demonstrate proficiency in navigating CA's internal processes and systems, and supporting roles.

Demonstrate advanced time management and planning skills, prioritize efforts, generate short term results and hold a long-term perspective to maximize overall company growth.

Demonstrate advanced partnering strategies with CA's internal and external partners.


The perfect candidate for this role will have a demonstrated record of success in positions of increasing responsibility over the course of their career. She/he will have an outstanding phone presence and be able to build and maintain a rapport with customers over the phone. Above all, they will be driven and motivated to drive sales and contribute towards CA's continued success. An ideal background will include:

Prospecting: Advanced understanding of the process and skill of reaching out to potential customers with the goal of finding new business opportunities

Presentation & Communication: Confident in using a structured approach to prepare and deliver a situationally relevant presentation that is communicated in an interesting, engaging and provocative manner and motivates the audience to take action.

Time Management: Uses advanced time management skills to effectively and productively manages one's day, avoids distractions to ensure tasks and activities are completed

Objection Handling: Skilled at anticipating and overcoming a customer or prospect's negative objection

Consultative Selling: Serves as a provocative thought leader / coach, through all phases of the sales cycle, by integrating CA Technologies' / Partner's understanding of the customer's organization and business drivers to create viable short and long term solutions.

Forecasting: Skilled at accurately predicting one's future sales by leveraging historical data, tools, etc.

Negotiating and Closing: Demonstrated success at effectively negotiating terms with an end-user and closing the respective business over the phone.

Business level English + native (or business fluent) level of Italian.

If you want to fulfill your potential, be acknowledged for your achievements, and be given autonomy to make decisions for your business and customers; if you want to work with a company that respects you as an individual - recognizing both your needs at work and your responsibilities outside of it - then CA Technologies is where you belong.

At CA Technologies your passion and expertise can directly impact the business and you’ll help offer our customers practical approaches to delivering new, innovative services and value through IT.

Learn more about CA Technologies and this opportunity now at http://ca.com/careers

Note to Recruiters and Placement Agencies: CA Technologies does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any CA Technologies employee. CA Technologies will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of CA Technologies and will be processed accordingly.

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