Data Collection Specialist with Fluent English

Required languages

EnglishProficient

Seniority

Junior

Location

Prague

Type of job

Full-time

  • Courses and training
  • Contributions to sport, culture or past time activities
  • Home office
  • Work predominantly from home

Our client for this project is a leading provider of software that helps clients improve and monetise the B2B customer experience. They better connect business to consumers by automatically measuring and analysing customer feedback, using real-time highly customisable reporting tools.


Main Responsibilities

  • Contacting existing customers on behalf of our clients in order to conduct short surveys
  • Communicate efficiently and professionally with customers
  • Update and manage survey software with customer data
  • Focus on continually achieving and exceeding targets


Data Collection Skills

  • Excellent communication skills
  • Able to identify and establish communication with key decision makers within a business
  • Able to politely and efficiently conduct surveys to a high standard
  • Able to enter data quickly and accurately while conducting the survey


Key Competencies

  • Competent understanding of Microsoft Excel
  • Ability to multitask over the phone and at a computer
  • Ability to quickly establish a professional rapport with customers
  • Self-motivated, team player that shares insight and knowledge


Knowledge & Experience

  • Native/Fluent English, both spoken and written. Fluent Spanish is a plus.
  • Experience in lead generation roles/B2B sales roles/roles where a key decision maker needed to be spoken to


We Offer You

  • Full-time employment (12-month contract including a 3-month probationary period)
  • Fully paid training, paid overtime, no weekend shifts, some evening shifts
  • 20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum)
  • 50% or 100% discounted Multisport membership (www.multisport.cz)
  • Ongoing training sessions and personal development endeavours
  • An international work environment centrally located in Karlin (when possible)


Paid Training & Free Development

We provide full training in both sales skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within ICON Communication Centres.


Interested? Here’s The Process …

1. Scroll down and complete the application form below.

2. Recruitment screening call

3. In-person interview

4. Follow up interview/assessment

5. Hired!


Got A Question?

We’d love to chat with you! Email us at careers@icon-cc.com or simply call our Talent Acquisition Team on +420 221 709 204 for a chat!



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