Prague

Job ID

-

Location

Prague

Type of job

Full-time

Salary

CZK 40,000 - 55,000

Experience

-

Inserted

06.12.2017

Language

English, German

Department

IT

Category

IT jobs

Data Centre Support Engineer L2 HOT

IT Support Engineer L2 focus on Data Center, Windows, Linux, English or German


Required languages & Salary: English German CZK 40,000 - 55,000

Data Centre Support Engineer L2 English/German Speakers

Focus on Data Centre Technologies in Windows and Linux environment

A Top IT Company is looking for talented and passionate candidates who want to start their career in Prague within a strong multinational and growing environment. Be part of a TOP IT Company which has awards from brands like Cisco and Microsoft and is the number one in Infrastructure, Cyber Security and Hybrid Cloud. Apply right now and grow with them!

WHAT YOU’LL BE DOING
• Providing Level 2 support and medium complexity troubleshooting of Data Centre Technologies with focus on Linux and Windows Servers via phone, mail and monitoring tools for English and/or German speaking clients
• Monitoring of IT system management tools and ticket handling
• Monitor progress against customer SLAs to ensure customer service levels are achieved
• Preparing technical documentation and reports
• Escalating issues to Level 3 support if necessary

WHAT WILL MAKE YOU A SUCCESSFUL CANDIDATE
• Fluency in English and ideally in German
• Relevant work experience 2+ years in similar working environment and the areas of Data Centre and Security - Basic Data Centre knowledge (servers, virtualization, backup services)
• Proactive and customer orientated personality
• Experience with ITIL processes advantageous

WE OFFER YOU VARIOUS BENEFITS
• Great salary + 10% monthly bonuses
• Professional development and personal growth within the company
• Multicultural working environment
• 5 weeks of holiday, 3 sick days
• Mobile phone and notebook
• Meal vouchers
• Allowance for public transport
• Contribution for pension insurance
• Language courses
• Luxury offices at Pankrac metro station

HOW TO APPLY
Would you like to know more about this position?
Please send me your CV in English to .
For more information you can call me on +420 604 296 754. I am looking forward to receiving your application!

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